Cheree Shipman
Statesboro,Ga
Summary
Personal Statement: Focused Mental Health Paraprofessional skilled in delivering caring and compassionate support to address individuals with mental health issues. Well-versed in leading both one-on-one and group counseling sessions to improve client well-being and coping skills development. 10-years of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support. Committed Corporal skilled in maintaining order by enforcing rules/ regulations in prison and jail settings with inmates (sentenced, on probation, or parole). Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 8 years in large correctional facilities and court services. Hardworking and dedicated to preserving safety and upholding laws. Resourceful and dedicated with motivational leadership, training and employee supervision experience. Correctional Supervisor dedicated to supervising and providing security for offenders and facility staff members. Experience in maintaining order/ discipline within assigned areas and in accordance with rules and regulations. Skilled in taking accurate periodic inmate counts and responding to emergencies such as escapes and fights. Able to supervise 10 staff members and 200 plus offenders. Qualified Probation Officer with 10 months of experience working with adult offenders. Goal-oriented with skill in case management and collaborating with social service agencies for collaborative support. Adaptable and focused with a commitment to effectiveness. Trained in court procedures, documentation and reporting. Conducts interviews, monitors offenders and gives accurate testimony. Focused on encouraging offenders to rise above obstacles and accept life's challenges. Extensive training in motivational interviewing techniques.
Overview
16
16
years of professional experience
Work History
Substitute Paraprofessional
Bulloch County Board Of Education
STATESBORO, GA
02.2022 - Current
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Adhered to predetermined behavior and academic plans and collaborated on adjustments.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Provided support during classes, group lessons and classroom activities.
- Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Counseled students with adjustment or academic problems.
- Followed lesson plans designed by absent teachers.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Distributed textbooks, workbooks, papers and pencils to students.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
Probation Officer
Effingham County Probation Office
SPRINGFIELD, Georgia
02.2021 - 12.2021
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Monitored offenders on probation and parole for compliance with court protocols.
- Suggested special community service rehabilitation programs to help further support offenders.
- Completed reports on behalf of court and associated legal entities.
- Handled over 98 full-cycle caseloads per month.
- Referred misdemeanor offenders to necessary community resources.
- Wrote progress reports and testified under oath at court hearings.
- Performed thorough legal research to strengthen case arguments.
- Maintained compliance with all legal statutes, policies, and procedures.
- Researched each case thoroughly to strengthen case outcomes.
- Screened offender referrals and completed intake interviews and paperwork.
- Interpreted legal concepts and issues to complete and close out cases.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Organized and maintained documents and case files.
- Aggregated and copied finalized documents for disbursement across interested parties.
- Prepared and electronically filed motions, orders and moving papers for Superior, State, and Municipal courts.
Corporal
Effingham County Sheriff's Office
Springfield, GA
10.2018 - 01.2021
- Supervise/account for up to about 10 Officers/ 200 adult inmates while escorting to and from court, hospital, and nurse appointments.
- Supervise pill call for inmates while maintaining order and providing protection for the nurse in the building.
- Process booking intake and release for inmates entering/exiting the facility.
- Evaluate incident documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Lead intake and processing inmates through appropriate identification handling paperwork, searches, interviews, fingerprinting, and documentation processes as part of facility booking process
- Verify identification using specialized databases and methods such as fingerprinting.
- Transport inmates throughout facility and off-site to court appearances.
- Take custody of prisoners from arresting officers to begin processing into detention facility.
- Conduct physical searches of prisoners and premises in search of weapons and contraband.
- Process inmates by taking photographs and fingerprints.
- Regularly conduct security and sanitation checks.
- Write daily reports and maintained logs of inmate activities and behaviors.
- Attend to feeding, housing and physical well-being of inmates.
- Make rounds at unspecified intervals and conduct routine/emergency head counts/roll calls.
- Search building and grounds, living quarters and work areas for contraband.
- Create and maintain arrest files on all inmates processed through jail.
- Receive/inspect/distribute mail, property, and funds for designated inmates.
- Establish positive working relationships and maintain boundaries with inmates.
- Notified victims of upcoming inmate releases.
Direct Care Case Manager
Cobb/Douglas County Community Services Board-CSB
St. Austell, Ga
12.2017 - 08.2018
- Managed caseload of about 50 individuals living with a mental health diagnosis.
- Assisted clients with obtaining community resources that assisted them with living in the community independently/successfully.
- Assisted clients with practicing med management/ stable living.
- Completed progress notes for services provided.
- Devised and enhanced treatment strategies to promote continued progress.
- Worked with different disciplines to provide cohesive care to patients.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Evaluated treatment plans against individual goals and healthcare standards.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Evaluated clients based on mental and physical parameters discovered through interviews and standardized assessments.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Documented client progress in confidential files.
- Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
- Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
- Provided direct services to clients, including safety planning, crisis intervention, case management and advocacy.
- Assisted and accompanied clients and families to court, legal appointments, health care, public benefits and social or community agencies relative to client short- and long-term stabilization goals.
- Promoted client and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented client factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
Transportation Officer-Driver
Foundation of Exceptional Achievers-FEA
Stone Mountain, GA
06.2017 - 12.2017
- Transported/accounted for/ supervised up to 15 individuals with a mental health diagnosis/developmental disability to and from the center.
- Assisted with feeding individuals that had difficulties feeding themselves.
- Transported individuals in the community for completing individualized goals and community interaction.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Completed individual and business documentation on-time and with minimal errors.
- Transported clients with a mental health diagnosis with professionalism and discretion.
- Discretely observed/monitored behaviors and demeanor of individuals for safety/ security purposes.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Planned and adjusted optimal routes based on traffic and weather conditions
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Obeyed federal, GA and local traffic laws and regulations to enable safe transportation outcomes for participants.
Corporal
Effingham County Sheriff’s Office
Springfield, GA
04.2014 - 06.2017
- Supervised/accounted for up to about 8 Officers/ 200 adult inmates while escorted to and from court, hospital, and nurse appointments.
- Supervised pill call for inmates while maintaining order and providing protection for the nurse in the building.
- Processed booking intake and release for inmates entering/exiting the facility.
- Evaluated incident documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Led intake and processing inmates through appropriate identification handling paperwork, searches, interviews, fingerprinting, and documentation processes as part of facility booking process
- Verified identification using specialized databases (GCIC) and methods such as fingerprinting.
- Transported inmates throughout facility and off-site to court appearances.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Processed inmates by taking photographs and fingerprints.
- Regularly conducted security and sanitation checks.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing and physical well-being of inmates.
- Made rounds at unspecified intervals and conduct routine/emergency head counts/roll calls.
- Searched building and grounds, living quarters and work areas for contraband.
- Created and maintained arrest files on all inmates processed through jail.
- Received/inspected/distributed mail, property, and funds for designated inmates.
- Established positive working relationships and maintained boundaries with inmates.
- Notified victims of upcoming inmate releases.
Correctional Officer
Effingham County Prison
Springfield, GA
03.2014 - 04.2014
- Supervised and accounted for up to 176 inmates as escorted to and from various work details.
- Observed/supervised visitation for inmates while maintaining order and providing protection for visitors in the building.
- Made rounds at unspecified intervals and conducted head counts and roll calls.
- Restrained adult inmates when disturbances required physical intervention.
- Established positive working relationships and maintained boundaries with inmates.
- Searched building and grounds, living quarters and work areas for contraband.
- Observed and supervised inmates throughout meal time and recreation.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Arranged for medical and dental care of inmates.
Correctional Officer II
Coastal State Prison
Port Wentworth, GA
10.2012 - 03.2014
- Supervised and accounted for up to 216 inmates as observed to and from mandated classes/ various appointments.
- Conducted/supervised feed off and pill call for inmates while maintaining order/ providing protection for nurses/ counselors in the building.
- Made rounds at unspecified intervals and conducted head counts and roll calls.
- Restrained adult inmates when disturbances required physical intervention.
- Established positive working relationships and maintained boundaries with inmates.
- Searched building and grounds, living quarters and work areas for contraband.
- Observed and supervised inmates throughout visits, meal time, and recreation.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Arranged for medical and dental care of inmates.
Health Services Technician
Pineland Mental Health
Statesboro, GA
09.2010 - 10.2012
- Completed Peer Progress Notes, Peer Counseling, and Promoted Recovery is Possible at New Beginnings Adult Day Program.
- Facilitated groups on recovery, whole health wellness, and any educational aspects about mental health.
- Documented client progress in confidential files.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Performed individual assessments and developed treatment plans.
- Provided individuals with recommendations to community resources.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Delivered individual assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Managed caseload of 18 individuals with substance dependence and co-occurring Axis I and Axis II disorders.
- Encouraged individuals to discuss experiences in group and individual settings.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Devised and enhanced treatment strategies to promote continued progress.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Customer Service Associate II
Lowes Home Improvement
Statesboro, GA
02.2008 - 09.2012
- Handled customer claims, Special Orders, and customer purchases.
- At Returns Desk-handled any type of customer returns.
- Managed customer relations and customer service through daily communication and interaction.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Facilitated cash, check and credit transactions on cash register
- Performed carry-out and order preparation for pick-up services by loading customer purchases.
- Gathered shopping baskets and carts and relocated to designated areas.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Promoted available products and services to customers during service, account management and order calls.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Responded to customer requests for products, services and company information.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Greeted customers entering store and promoted sales or special programs.
- Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
- Issued receipts and processed refunds, credits, or exchanges.
- Utilized exceptional communication to connect with customers, assess needs and present solutions.
- Processed purchases and handled payment transactions using Lowe's Corporation Standard Processing system.
- Managed over 20 plus calls per day
Education
Associates of Arts - Sociology/Social Work
East Georgia College
Swainsboro, GA05.2012
High School Diploma -
Alfred Eli Beach High School
Savannah, GA05.2006
Skills
- Mental health/mental illness treatment
- Treatment/Discharge planning
- Mental health (Psychosocial) assessment
- Facilitating individual/ group counseling sessions
- Client advocacy-Community Resources/Referrals
- Substance Abuse-Recovery and rehabilitation
- Crisis intervention training/Suicide prevention training
- Law Enforcement-Correctional facility procedures (Safety and security enforcement)
- Background Checks/ investigations (GCIC CERTIFIED)
- Conflict resolution skills/Behavioral Management
- Firearm operations trained/Armory control
- Self-defense/Restraint Techniques
- Staff Management
- File and records management
- Inmate rights knowledge/ Visitation Guidelines Understanding
- Inmate Management-Headcounts/Body and cell searches
- Case Report Development/Documentation-Collecting evidence/statements
- First Aid and Safety/Emergency Response
- Central and pod control/Inmate monitoring/Video surveillance systems
- Case Management/ Care Plan Assessment-Management/ Supervision
- Dementia/ Developmental Disabilities Knowledge
- Government Regulations/Knowledge of judiciary system/Court Procedures
- Supervising investigations/witness interviews
- Telephone Inquiries
- Court procedures
- Crisis intervention techniques
- Risk and needs assessments
- Trained in defensive tactics
- Criminal laws
- Adult probation
- Intake procedures
- Administration of Physical Restraints training
- Report writing
- Court testimony
- Verbal and written communication
- Documentation
- Case management
- Court filings
- Taser Training
- Group therapy
- Classroom management
- Student needs support
- Behavior improvements
- Teacher Support
- Educational assistance
- IEP compliance
- Dependable and Responsible
Timeline
Substitute Paraprofessional
Bulloch County Board Of Education
02.2022 - Current
Probation Officer
Effingham County Probation Office
02.2021 - 12.2021
Corporal
Effingham County Sheriff's Office
10.2018 - 01.2021
Direct Care Case Manager
Cobb/Douglas County Community Services Board-CSB
12.2017 - 08.2018
Transportation Officer-Driver
Foundation of Exceptional Achievers-FEA
06.2017 - 12.2017
Corporal
Effingham County Sheriff’s Office
04.2014 - 06.2017
Correctional Officer
Effingham County Prison
03.2014 - 04.2014
Correctional Officer II
Coastal State Prison
10.2012 - 03.2014
Health Services Technician
Pineland Mental Health
09.2010 - 10.2012
Customer Service Associate II
Lowes Home Improvement
02.2008 - 09.2012
Associates of Arts - Sociology/Social Work
East Georgia College
High School Diploma -
Alfred Eli Beach High School
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