Cheree Williams
Des Moines,IA
Summary
Experienced retail and restaurant professional with a strong focus on quality and compliance. ,Directed food safety training and certification initiatives within teams. ,Obtained certificate as a nurse assistant, with licensure secured in June 2026.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General manager
Lee's
08.2024 - Current
- Supervised a team of cooks in a high-volume kitchen, ensuring efficient operations and timely delivery of food orders
- Developed and implemented standardized recipes and cooking techniques to maintain consistent quality across all menu items
- Trained new cooks on proper food preparation, cooking methods, and safety procedures, resulting in improved productivity and adherence to health regulations
- Managed inventory levels by conducting regular stock checks, placing orders for ingredients, and minimizing waste through effective portion control.
Night Custodian
Columbia Public Schools
06.2016 - 04.2024
- Performed nightly cleaning duties, including sweeping, mopping, and vacuuming floors
- Maintained cleanliness of restrooms by sanitizing fixtures and replenishing supplies
- Empty trash receptacles throughout the facility and replace liners as needed
- Cleaned windows, glass surfaces, and mirrors using appropriate cleaning agents
- Followed established safety protocols when handling cleaning chemicals and equipment
- Responded promptly to any spills or accidents to prevent hazards or damage.
Assistant Manager
Popeye's Restaurants
10.2018 - 10.2023
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
- Played a key role in recruiting, training, and mentoring new employees to ensure a high-performing team
- Collaborated with HR department on recruitment efforts, including screening resumes, conducting interviews, and making hiring recommendations.
Assistant store manager
Citi trends
04.2019 - 04.2023
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new employees on company policies, procedures, and customer service standards
- Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
- Managed cash handling procedures, ensuring accuracy and compliance with company guidelines.
Sandwich Artist
Subway
08.2013 - 06.2017
- Prepared and assembled sandwiches, wraps, and salads according to customer specifications
- Maintained a clean and organized work area, following food safety guidelines at all times
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items.
Education
Certified Nurse Assistant - Nursing
Stone Heathcare Academy
Ackley, IA06-2026
Cna - Health
Columbia Area Career Center
Columbia, MO06-2009
High School Diploma -
Fredrick A. Douglass High School
Columbia, MO05-2009
Skills
- Achieved high customer satisfaction ratings through exceptional service delivery
- Created memorable hospitality experiences that fostered guest loyalty
- Streamlined cash handling procedures to minimize discrepancies and errors
- Elevated meal quality through skilled cooking techniques and presentation
- Enhanced food preparation efficiency, leading to improved service times
- Delivered outstanding guest services, resulting in positive feedback
- Maintained high standards of cleanliness, ensuring a safe environment
- Improved sanitation compliance, contributing to overall health standards
- Monitored vital signs, positively impacting patient assessment accuracy
- Demonstrated compassion and empathy, significantly improving patient interactions
- Facilitated bathing assistance, enhancing patient comfort and dignity
- Achieved full HIPAA compliance, safeguarding patient information effectively
- Enhanced nutritional outcomes through efficient feeding assistance
- Provided prompt basic life support during emergencies, ensuring patient safety
- Improved patient dressing assistance protocols, promoting autonomy
- Delivered comprehensive patient care, leading to better health outcomes
- Maximized time management skills, resulting in improved task completion rates
Certification
- C.N.A - Missouri
- Food Handler Certification
- ServSafe
- C.N.A - Iowa
Additional Information
- References
- Mendy Ward 5159750995
- Camille Cason R.N 573-397-2907
- Ben Stone R.N- 5158957489
Timeline
General manager
Lee's
08.2024 - Current
Assistant store manager
Citi trends
04.2019 - 04.2023
Assistant Manager
Popeye's Restaurants
10.2018 - 10.2023
Night Custodian
Columbia Public Schools
06.2016 - 04.2024
Sandwich Artist
Subway
08.2013 - 06.2017
Certified Nurse Assistant - Nursing
Stone Heathcare Academy
Cna - Health
Columbia Area Career Center
High School Diploma -
Fredrick A. Douglass High School