Eileen Thomas
McDonough,GA
Summary
Cultivated expertise in customer service and team leadership, leveraging over 20 years of experience across retail, food service, and warehouse operations.
Overview
2027
2027
years of professional experience
Work History
General Warehouse Associate
Home Depot
McDonough, GA
01.2021 - Current
- Efficiently manage inventory and logistics in a high-volume warehouse setting
- Collaborate with team members to meet daily operational goals
- Maintain safety standards and ensure timely order fulfillment
Shift Lead
Walgreens Pharmacy
McDonough, GA
01.2009 - 01.2021
- Assisted in the supervision of pharmacy operations and customer service tasks
- Trained new employees and ensured compliance with store policies
- Handles customer inquires and resolved issues with professionalism and care
Swing Manager
McDonalds
McDonough, GA
01.2004 - 01.2009
- Managed shift operations include staffing, inventory and customer service
- Lead teams to meet performance goals and maintain service quality
- Provided coaching and support to crew members to improve efficiency
Sales Associate
Target
Conyers, GA
2002 - 2008
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained knowledge of product features, ensuring informed recommendations to customers.
- Facilitated efficient inventory management by restocking shelves and arranging merchandise displays to enhance customer experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma - undefined
Florence Memorial High School
01-2003
Skills
Achieved high customer satisfaction ratings through exceptional service delivery
Optimized inventory and logistics processes to minimize costs and improve efficiency
Demonstrated adaptability in fast-paced environments, contributing to team resilience
Streamlined retail systems to increase productivity and enhance customer experience
COMMUNICATION
Value effective communication with customers, coworkers and management. Able to work through a team setting, deliver instructions, achieve productivity and build rapport to meet workplace goals
Timeline
General Warehouse Associate
Home Depot
01.2021 - Current
Shift Lead
Walgreens Pharmacy
01.2009 - 01.2021
Swing Manager
McDonalds
01.2004 - 01.2009
High School Diploma - undefined
Florence Memorial High School
Sales Associate
Target
2002 - 2008