Open To Work
CHEREES L. RUCKMAN
Covington,LA
Work Preference
Summary
Proven Software Development Project Manager with extensive experience in managing the software development lifecycle. Demonstrated ability to lead cross-functional teams to deliver high-quality software solutions on schedule. Expertise in strategic planning and risk management, resulting in successful project completions. Committed to fostering innovation and continuous improvement through the adoption of new technologies.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Software Development Manager
Freelance
Remote, USA
05.2009 - 10.2024
- Managed customer expectations for developer tasks and timelines, ensuring satisfaction throughout projects.
- Collected customer requirements for software application development to guide project direction.
- Oversaw project timelines with a 3-person development team in two-week cycles for efficiency.
- Facilitated status updates and gathered feedback from customers during testing cycles to improve quality.
Extern
Concentra
Oklahoma City, USA
03.2009 - 06.2009
- Explained procedures and treatments to patients while verifying consent compliance.
- Safeguarded patient privacy and confidentiality according to HIPAA standards.
- Managed incoming calls and addressed basic inquiries regarding office policies.
- Prepared patients and equipment efficiently to enhance office workflow.
- Documented patient information, test results, and status updates in EMR system.
- Organized charts, insurance forms, and documentation to maintain team productivity.
- Recorded medical history, vital statistics, and relevant information in patient records.
Co-Owner/Technician/Office Manager
Diamond T Computers
Marietta, USA
11.2001 - 01.2006
- Placed orders, monitored usage, and coordinated stocking to control office supplies.
- Implemented planning and expense control strategies to consistently meet budget targets.
- Drove business processes to deliver operational consistency, resulting in optimal productivity.
- Developed and motivated talent to strengthen existing workforce.
- Troubleshot and resolved issues with customer PCs and laptops.
- Installed new hardware, software versions and patches on networked systems.
- Conversed with customers to determine details of equipment problems.
- Advised customers about proper operation and maintenance for each piece of equipment.
- Corrected problems with printers, fax machines and copiers.
Education
BBA - Operations Management
Southern New Hampshire University
Hooksett, NHCertified Medical Assistant - Medical Assistant
ATI Career Training Center
Oklahoma City, OK07.2009
General Education -
Murray State College
Ardmore, OK05.2006
Skills
- HIPAA compliance
- Agile methodologies
- Software development
- Effective communication
- Time management
- Typing proficiency
- Appointment scheduling
- Patient greeting
- Scope management
- Decision making
- Adaptability to change
- Training and mentoring
- Project scheduling
- Remote team management
- Technical support
- Written and oral communication
- Customer rapport
- Billing processes
- Collections management
- Windows operating systems
- Microsoft Office Suite proficiency
- Word processing
- Spreadsheet management
- Presentation software usage
- Email communication
- Team leadership
- Customer service excellence
- Service prioritization
- Employee recruitment
- Skill assessment strategies
- New employee training
Certification
- HIPAA Certificate
- OSHA Certificate
- Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Values are like fingerprints. Nobody's are the same, but you leave them all over everything you do."
Elvis Presley
Timeline
Software Development Manager
Freelance
05.2009 - 10.2024
Extern
Concentra
03.2009 - 06.2009
Co-Owner/Technician/Office Manager
Diamond T Computers
11.2001 - 01.2006
BBA - Operations Management
Southern New Hampshire University
Certified Medical Assistant - Medical Assistant
ATI Career Training Center
General Education -
Murray State College