
● Enthusiastic and independent learner, seeks to bring excitement, technical expertise, and desire to excel . Passionate about problem-solving and looking for challenging opportunities that support growth and contribute to organizational success.
. led daily store operations, ensuring smooth workflow, excellent customer service , and adherence to company policies. . supervised and trained staff to maintain high service standards and operational efficiency.
. managed cash handling, daily sales reconciliation , and accurate financial reporting.
.oversaw inventory control , stock checks and vendor coordination with strong attention to detail.
. ensured secure handling of merchandise and financial transactions, reinforcing trust and reliability with customers.
. resolved customer concerns promptly and professionally, enhancing customer loyalty and satisfaction.
. assisted high volume of customers with professionalism and clear communication, enhancing overall customer experience
. Created a welcoming atmosphere for customers by ensuring cleanliness and organization
● Prepared financial records, journal entries, and reconciliations for multiple client accounts
● Assisted in the preparation of financial statements and reports in accordance with regulatory requirements
● Handled tax computations and submissions, including VAT, payroll tax, and withholding tax ● Maintained accurate bookkeeping, including cashbooks, ledgers, and expense tracking
● Processed invoices, payments, and receipts while ensuring proper documentation and filing
● Supported audit processes by organizing financial documents and responding to auditor inquiries
● Conducted bank reconciliations and monitored cash balances for client accounts
● Provided clients with guidance on basic financial procedures, compliance, and record‑keeping practices
● Ensured timely and accurate data entry using accounting software and digital tools
● Handled daily cash transactions, verified cash receipts, and ensured accurate posting into the accounting system
● Performed cash counts and reconciled discrepancies to maintain transaction integrity
● Led the preparation of monthly, quarterly, and annual financial statements in compliance with Ethiopian financial reporting standards
● Oversaw general ledger management, account reconciliation, and timely closing of financial periods
● Monitored budget performance, analyzed variances, and provided recommendations to management for cost control and efficiency ● Ensured compliance with tax regulations, including VAT, withholding tax, and income tax filings ● Supervised and mentored junior accounting staff, providing training and performance guidance ● Coordinated with external auditors during annual audits and ensured accurate documentation and reporting ● Implemented internal controls to strengthen financial accuracy, reduce risks, and improve operational efficiency
● Managed accounts payable and receivable cycles, ensuring timely settlements and accurate records
● Supported management with financial forecasting, cash flow analysis, and strategic planning inputs
● Oversaw cash‑handling procedures, verified cash balances, and ensured accurate recording of all cash transactions
● Implemented controls to prevent cash discrepancies and ensured daily cash reconciliation.
Customer Service Excellence and Client Relationship Management
⦁ Team Leadership, Coaching and Staff Development
⦁ Financial Analysis, Reporting and Risk Assessment
⦁ Strategic Problem-Solving and Effective Decision-Making
⦁ Strong Communication and Interpersonal Skills
⦁ Cash Handling Accuracy and Transaction Integrity
⦁ Advanced Computer Literacy and Digital
Digital Tools Proficiency
⦁ Expertise in Account Origination & Operational Controls