Edelyn Cepeda
Brooklyn,NY
Summary
Motivated and fashion-forward Sales Associate with a background in luxury retail and personal customer service, ready to make a difference in Bloomingdale's recognized quality standards. Experienced in providing high-touch service, developing long-term client relationships, and increasing sales through trend understanding and professional style. Responsible for handling brand image, supporting visual merchandising, and exceeding goals for success in dynamic, fast-paced workplaces. Committed to continuing Bloomingdale's tradition of creative thinking, equality, and improved shopping experiences.
Overview
1
1
Certification
Work History
Fashion Sales Associate
ABC Fashion Retail
Brooklyn, NY
- Clients received unique styling assistance and suggested goods, which improved their shopping experience and increased brand loyalty.
- Created visually engaging displays, and ensured that merchandise matched brand standards.
- Developed long-term relationships with consumers through ongoing communication, along with customized care.
- Collaborated with team members to reach storewide sales targets while providing flawless customer service during high shopping hours.
Education
Business & Technology of Fashion Bs - BTF
New York City College of Technology
Brooklyn, NY06-2027
Skills
Product & Trend Knowledge
- Stayed ahead of seasonal trends and brand collections to provide informed, confident fashion guidance
- Attended product knowledge sessions and used that insight to upsell key items
Customer Service Excellence
- Delivered personalized styling advice, creating a VIP experience for every customer
- Remembered client preferences to build loyal repeat business and drive clienteling sales
- Customer relationship management
Tech & Systems Skills
- Proficient with POS systems, inventory software, and mobile checkout technology to help streamline operations
- Managed internet orders, in-store pickups, and returns with precision and expertise
Languages
Spanish
Full Professional
English
Full Professional
Certification
- High school diploma
Affiliations
- Assisted in setting up and selling merchandise at local fashion markets and events; developed hands-on customer service and merchandising experience
- Modeling
- Organized and promoted a campus fashion show, managing logistics, styling models, and coordinating with designers.
Timeline
Fashion Sales Associate
ABC Fashion Retail
Business & Technology of Fashion Bs - BTF
New York City College of Technology
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