Highly motivated student with excellent technical abilities and knowledge in multiple modalities. Demonstrates strong time management skills and the ability to handle challenging work.
Overview
31
31
years of professional experience
Work History
Travel Agent
World Wide Trekking
Midvale, UT
04.2022 - 10.2024
Handle travel arrangements for groups, couples, families and special needs clients
Address and resolve client issues and complaints regarding travel
Ask questions to best understand clients needs to determine best travel offerings
HR Manager
LTW Logistics
NSL, UT
11.2019 - 10.2022
Managing and scheduling a workforce or 70+ drivers using a program called When I Work
Entered PTO missed punches and processed weekly payroll
Facilitated the hiring process for potential candidates
Successfully oversaw healthcare management in partnership with a third-party vendor
Revenue Management Analyst
JetBlue Airways
Salt Lake City, UT
02.2000 - 02.2005
Updated fare information for all competitive city pairings in our markets
Maintained excellent attendance record, consistently punctual and prepared for work
Worked closely with colleagues to meet market demands through strategic fare recommendations.
Travel Agent
Sato Travel/Exa Travel
Hill Air Force Base
03.1994 - 06.1997
Built valuable customer relationships by providing precise travel itineraries and information, leading towards the growth of business
Boosted customer satisfaction by providing personalized travel solutions, negotiating competitive pricing, and effectively handling conflicts
Provided prompt resolution to client inquiries, concerns and grievances.
Established base of loyal clientele due to excellent listening and friendly personality
Education
Master Aesthetician
Skin Science Institute, Inc. DBA Skih Science Institute of Laser & Esthetics-Salt Lake
Salt Lake City, UT
10-2024
Some College -
Weber State University
Ogden, UT
01.2008
High School Diploma -
Cottonwood High School
Salt Lake City, UT
05.1989
Skills
Safety Procedures
Goal oriented, welcomes new projects and challenges
Positive attitude as well as outgoing while maintaining professionalism
Punctual and reliable
Excellent Communication
Team Collaboration
Advanced Exfoliation Certification (this includes chemical peels, dermaplane, hydrafacial, microdermabrasion, and microneedling)
PCA Certification
Face Reality Acne Expert
Spray Tan Certified
Proficient in Waxing
Proficient in Laser Hair Removal and IPL
Phone
cell, 801-971-8967
Timeline
Travel Agent
World Wide Trekking
04.2022 - 10.2024
HR Manager
LTW Logistics
11.2019 - 10.2022
Revenue Management Analyst
JetBlue Airways
02.2000 - 02.2005
Travel Agent
Sato Travel/Exa Travel
03.1994 - 06.1997
Master Aesthetician
Skin Science Institute, Inc. DBA Skih Science Institute of Laser & Esthetics-Salt Lake
Some College -
Weber State University
High School Diploma -
Cottonwood High School
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