Cheri Iavarone

Prepared month-end closing entries for detailed reporting and record keeping.

Performed monthly, quarterly and annual closing activities for assigned areas.

Reviewed invoices for accuracy and compliance with company policies.

Coordinated with departments to resolve billing discrepancies promptly.

Managed communications with clients regarding billing inquiries and issues.

Responded promptly and answered or resolved customer inquiries and complaints.

Investigated and resolved service issues and/or product problems.

Managed customers' database accounts, performed customer verification, and processed applications, orders, and requests.

Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.

Kept records of customer interactions and actions taken, including transactions, comments, inquiries, and complaints.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Dispersed incoming mail to correct recipients throughout the office.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Processed Invoices for customers

Entered incoming checks from customers

Reconciled petty cash and distributed when necessary

Assist with auditors when needed.

Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.

Kept youth safe and secure at facility and in public.

Helped prepare daily lesson plans for activities and lessons.

Encouraged students to be understanding of and helpful to others.

Physically and verbally interacted with students throughout the day to keep them engaged.

Assisted children per station during small group learning periods.