Cheri Lind
Federal Way,WA
Summary
Goal-oriented account manager with distinguished experience in the travel industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Sr Global Account Manager
The Boeing Company
Seattle, WA
05.1990 - 12.2022
- Conducted global airline, hotel, car rental, and airport parking negotiations, managed vendor relationships, and administered contracts throughout implementations and deployment
- Interfaced with all corporate organizations to facilitate adherence to corporate travel policy and strategies to meet company's financial goals
- Established trust-based relationships with C-Suite leaders by demonstrating industry expertise and understanding their specific needs
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets
- Conducted regular account reviews to identify areas of improvement, maximizing growth potential within existing clients
- Provided ongoing training and development opportunities for team members to enhance their skills in managing global accounts effectively
- Project Management Lead for Immigration provider selection and implementation; Divestiture and Acquisition travel and expense implementations; Selection Committee for Security Departments Travel Locator tool; and Member of company's Crisis Management Group assisting in evacuations, procurement of charters for extractions, monitoring of country airline regulations during COVID
- Co-authorized Corporate Travel and Expense Policy
Education
Associate of Arts - Business
University of Phoenix
Skills
- Contract Negotiation
- Project Management
- Relationship Management
- Team Building
- Business Travel / Aviation
- Crisis Management Support
Affiliations
- Puget Sound Business Travel Association (PSBTA)
- Global Business Travel Association (GBTA)
Websites
Certification
Certified Corporate Travel Executives (CCTE), Cornell University, 01/01/2001, 01/01/2004
Timeline
Sr Global Account Manager
The Boeing Company
05.1990 - 12.2022
Associate of Arts - Business
University of Phoenix