Cheri Ritchie

• Provided emotional support and counseling to patients dealing with chronic illness and end-of-life issues.
• Provided patient and family education regarding disease process, symptom management, end-of-life issues, and available resources.
• Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
• Responded promptly to emergent situations involving hospice patients and provided crisis intervention when needed.

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• Managed multiple tasks simultaneously while maintaining quality standards of care.
• Triaged and assessed patients to determine their physical condition, health status and needs.
• Addressed rapid response and code situations by strategically organizing and delegating tasks.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

• Trained and supervised a team of clinical assistants in a large family practice
• Carried out physician orders regarding tests or medication administration accurately and safely.
• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Ensured compliance with infection control policies and procedures