Cherianne Bowen
Bostic,NC
Summary
Dynamic and dependable professional with experience as a Substitute Teacher at Rutherford County Schools, recognized for fostering engaging learning environments and supporting diverse student needs. Proven cash handling accuracy and exceptional customer service skills as a Retail Sales Associate, enhancing customer satisfaction and loyalty through effective communication and problem-solving.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Rutherford County Schools
Forest City, NC
10.2025 - Current
- Fostered positive classroom environments, encouraging student engagement and participation
- Collaborated with full-time teachers to ensure alignment of educational goals and objectives.
- Maintained classroom order by implementing effective behavior management strategies.
- Monitored student progress, providing feedback and support to enhance academic performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Retail Sales Associate Cashier
Burkes Outlet Bealls
Shelby, NC
06.2012 - 03.2014
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
Education
High School Diploma -
East Rutherford High School
Forest City, NC05.2012
Skills
- Quick Learner
- Patience and Empathy
- Cleanliness and hygiene
- Cash Handling Accuracy
- Dependability
- Goal-oriented mindset
- Policy Adherence
- Loyalty Program Promotion
- Credit card processing
- Resilience Under Pressure
- Handling Complaints
- Quality Assurance
Timeline
Substitute Teacher
Rutherford County Schools
10.2025 - Current
Retail Sales Associate Cashier
Burkes Outlet Bealls
06.2012 - 03.2014
High School Diploma -
East Rutherford High School