Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

CHERICA HART

Salad And Go
Dallas,TX

Work Preference

Job Search Status:

Open to work

Desired start date:

Immediately

Desired Job Title

Team MemberServerLead ServerCall Center Customer Service RepresentativeBartender/Trainer/Server

Work Type

Full Time

Location Preference

RemoteOn-Site

Location:

Dallas, TX, US

Open to relocation:

Yes

Important To Me

Work-life balanceWork from home option401k matchPaid sick leaveHealthcare benefitsPersonal development programsCareer advancementTeam Building / Company RetreatsStock Options / Equity / Profit Sharing4-day work weekFlexible work hoursCompany CulturePaid time off
12
years of professional experience

Professional team-oriented worker with a consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficientlyKnown for reliability and a proactive approach, leveraging effective communication and problem-solving skillsls.

Work History

Team Member

4 Months
Salad And Go | 09.2025 - 01.2026
  • Collaborated with team members to streamline service processes, improving customer satisfaction rates.
  • Trained new employees on operational procedures and best practices, fostering a supportive work environment.
  • Prepared and assembled fresh ingredients for salads, ensuring quality and presentation standards.
  • Operated kitchen equipment efficiently, maintaining cleanliness and safety compliance throughout shifts.

Server

3 Years 1 Month
Breadwinners Cafe & Bakery | 07.2022 - 08.2025
  • Delivered exceptional customer service by promptly addressing inquiries and ensuring satisfaction.
  • Assisted in training new staff on menu items and service protocols to enhance team performance..
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Lead Server

5 Years 10 Months
Jonathon's Oak Cliff | 06.2016 - 04.2022
  • Achieved high customer satisfaction by streamlining order-taking and menu guidance.
    Optimized payment processing and order communication with kitchen staff for improved service delivery.
    Enhanced customer experience through effective greeting, seating, and complaint resolution.
  • Developed and implemented staff scheduling to optimize service efficiency and coverage.
  • Coordinated dining room operations to ensure a seamless guest experience during peak hours.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.

Call Center Customer Service Representative

1 Year 1 Month
DICK'S Sporting Goods | 01.2017 - 02.2018
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Bartender/Trainer/Server

2 Years 4 Months
Red Lobster | 04.2014 - 08.2016
  • Cultivated customer loyalty through exceptional service.
    Led training sessions for new servers, fostering a collaborative environment.
    Oversaw beverage preparation and service for restaurant patrons while handling takeout requests.
  • Monitored inventory levels and initiated orders to maintain optimal stock of supplies and ingredients.
  • Maintained high levels of cleanliness throughout the bar area by enforcing strict sanitation guidelines among staff members.

Education

High School Diploma

H. G. Spruce | Seagoville, TX

Skills

Customer service
Attention to detail
Problem-solving
Food safety
Teamwork and collaboration
Cash handling
Customer engagement

Timeline

Team Member

Salad And Go
09.2025 - 01.2026Read More

Server

Breadwinners Cafe & Bakery
07.2022 - 08.2025Read More

Call Center Customer Service Representative

DICK'S Sporting Goods
01.2017 - 02.2018Read More

Lead Server

Jonathon's Oak Cliff
06.2016 - 04.2022Read More

Bartender/Trainer/Server

Red Lobster
04.2014 - 08.2016Read More

H. G. Spruce

High School Diploma
Read More
CHERICA HART