Cherida Allen
Hurley,VA
Summary
Employee with same company for over 30 years. Dedicated professional with strong communication skills in medical records and billing. Experienced in managing patient data and enhancing satisfaction through effective problem-solving and relationship building.
Overview
30
30
years of professional experience
Work History
Medical Billing Coder & Records
Buchanan General Hospital
10.1996 - Current
- Led medical coding initiatives, ensuring compliance with regulatory standards and accuracy in billing processes.
- Streamlined workflows for submitting claims, reducing processing time and improving operational efficiency and preparing routine reports.
- Implemented quality control measures to ensure error-free coding and minimize claim denials.
- Collaborated with healthcare providers to resolve billing discrepancies, enhancing patient satisfaction and trust.
- Updated patient financial information to guarantee accuracy.
- Managed workload effectively, by analyzing & prioritizing tasks based on urgency in a timely manner and importance to maintain submissions.
- Provided exceptional customer service with the ability to communicate effectively both oral and written when resolving questions from patients concerning billing inquiries from patients and insurance carriers.
- Registering patients by inputting information in computer system
- Currently have 30 years of serving patients with making appointments, referrals, setting up home health appointments, getting medical equipment through multiple insurance companies such as Medicaid, Medicare, Social Security and other health insurance through using Parachute Health, Cover My Meds for prior authorization for Medications by double checking information before submitting claims to insurance companies.
- Gather information for patients from Optum Pro and Practice Assist by United Health care to keep patients up to date on diabetic eye exams and colon screening, mammograms and wellness physicals.
- With daily tasks use word processing in Advance MD using Electronic Health Records and creating daily chart records for new patients and filing daily.
- Medical transcriptions for by converting physician dictation audio into electronic health records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Education
High School Diploma -
Hurley High
Hurley, VASkills
- ICD-10 proficiency
- HIPAA compliance
- Professionalism and ethics
- Insurance verification
- Medical coding expertise
- Electronic health records management
- Claims processing
- Insurance coding (ICD-9 and CPT)
- Data entry
- Medical claims coding
- Medical terminology
- Workflow management
- Document management
- Records management
- Performance improvement
- Insurance claims analysis
- Inpatient records coding
- Data verification
- Medical billing
- Medicare insurance regulations
- Patient data identification
- Data entry and management
- Teamwork and collaboration
- Problem-solving
- Time management
- Customer service
- Multitasking
- Excellent communication
- Verbal and written communication
- ICD-10 coding
- Microsoft Excel
- Relationship building
- Patient scheduling
- Computer proficiency
- Task prioritization
- EMR systems
- Appointment scheduling
- Insurance billing
- Microsoft Office including Word
Timeline
Medical Billing Coder & Records
Buchanan General Hospital
10.1996 - Current
High School Diploma -
Hurley High