Cherie A. Lenox
Valley Center
Summary
To obtain a position where my skills and experience can be fully utilized while gaining new experiences and knowledge.
Overview
17
17
years of professional experience
Work History
Rural Mail Carrier
United States Postal Office
Halstead
05.2025 - 12.2025
- Delivered mail to rural addresses in a timely manner.
- Sorted and organized mail for efficient distribution routes.
- Ensured compliance with postal regulations and safety procedures.
- Operated postal vehicles in various weather conditions safely.
- Conducted regular vehicle maintenance checks to ensure reliability.
- Operated vehicle in accordance with applicable laws and regulations.
- Ensured proper handling of fragile packages requiring special care.
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Adhered to all USPS policies and procedures related to delivering mail.
- Verified accuracy of addresses before delivering mail or parcels.
- Loaded and unloaded trucks efficiently using appropriate equipment.
- Notified supervisor immediately if any irregularities were found during the route delivery process.
- Communicated effectively with supervisors regarding route progress or changes.
- Obtained signatures for registered, certified, and insured mail.
- Reported any safety or security incidents encountered during the course of duty.
Customer Service Representative
DB Schenker
Wichita
05.2022 - 03.2025
- Managed customer inquiries through phone, email, and chat channels.
- Collaborated with logistics teams to resolve shipment issues efficiently.
- Processed customer orders and tracked delivery statuses in the system.
- Assisted customers with product information and service options available.
- Documented interactions and maintained accurate records of customer transactions.
- Provided feedback to improve service processes and enhance customer experience.
- Trained new team members on customer service protocols and systems.
- Coordinated with warehouse teams to ensure timely order fulfillment and accuracy.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Inventory Specialist
FMI
Park City
07.2013 - 03.2020
- Create and update daily inventory control reports
- Receive all material and assembly parts
- Distribute all hardware for assembly on parts
- Built mutual respect and trust among team members.
- Assure all certification and required documents are processed
- Weekly cycle counting
- Pull and inspect completed frames for customer shipments
- Report to spirit daily on shipments and job status
- Packaged all frames and paperwork for shipment for daily delivery
- Quarterly onsite visit to spirit for VOI inventory
- Report to Quality control on damaged or defective inventory
- Analyzed operations and evaluated the performance of the company; determined area of program improvement.
- Cost reduction, policy changes.
- AX - Park City, KS
Lodging Rep - Hospitality
Via Christi Health
Wichita
12.2008 - 04.2013
- Checked customers in and out of rooms
- Entered data in to computer
- Did weekly deposits
- Clean and maintained rooms and sitting and kitchen area
- Kept logs on custodians at hospital on time it took to clean rooms
- Assisted Patients with personal care
- Took food orders for patients
- Wichita, KS
Education
High School -
Heights High School
Wichita, KS05.1987
Skills
- Vantage Epcore
- All Microsoft based programs
- Time management
- Customer service
- Mail sorting
- Vehicle operation
- Compliance adherence
- Issue resolution
- Safety awareness
- Effective communication
- Dependability
- Continuous improvement
References
Available upon request
Timeline
Rural Mail Carrier
United States Postal Office
05.2025 - 12.2025
Customer Service Representative
DB Schenker
05.2022 - 03.2025
Inventory Specialist
FMI
07.2013 - 03.2020
Lodging Rep - Hospitality
Via Christi Health
12.2008 - 04.2013
High School -
Heights High School