Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Cherie Allen

Cherie Allen

Madison,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Independent Contractor

Independently Employed
08.2017 - Current
  • Collaborated closely with clients to better understand the entire project scope.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Trainer/Residential Cleaner

Nashville Bright House Luxury Cleaning
Brentwood, TN
03.2013 - 06.2017
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Housekeeping

Hermitage Hall
12.2010 - 12.2011


  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Custodian Helper

Metropolitan Nashville Public Schools
11.2007 - 06.2010
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Checked in and stocked inventory throughout facility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Education

High School Diploma -

Pearl-Cohn High School, Nashville, TN
05.2004

Skills

  • Chemical Cleaners
  • Final Drawings
  • Predictive and Preventive Maintenance
  • Quoting and Estimating
  • Physical Labor
  • Customer Preferences
  • Customer Loyalty
  • Detail Work
  • Job Assignments

Additional Information

  • Authorized to work in the US for any employer

Timeline

Independent Contractor - Independently Employed
08.2017 - Current
Trainer/Residential Cleaner - Nashville Bright House Luxury Cleaning
03.2013 - 06.2017
Housekeeping - Hermitage Hall
12.2010 - 12.2011
Custodian Helper - Metropolitan Nashville Public Schools
11.2007 - 06.2010
Pearl-Cohn High School - High School Diploma,

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Cherie Allen