Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cherie Bennett

Fort Lauderdale,FL

Summary

  • Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Team player with top-notch organizational skills with over 10 years of experience in customer service and healthcare.
  • Highly skilled and enthusiastic about ensuring optimal customer service and customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registration & Pre-Service - Traniner

Novant Health, Inc
Charlotte, NC
04.2019 - Current
  • Scheduled ancillary/outpatient and infusion appointments
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Collected all demographic and pre-registration information
  • Used Epic to record and organize patient insurance and medical information.
  • Assisted and trained Registration Clerks with front desk duties, answering questions and accurately using reservation system
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Obtained payments from patients and scanned identification and insurance cards.

UNIT MANAGER

InReach INC
Charlotte, NC
12.2011 - 04.2022
  • Achieved financial objectives by preparing an annual budget and scheduling expenditures
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care
  • Assisted in resolving and satisfying client requests and internal operational issues
  • Executed administrative duties to facilitate unit tasks and meet team goals
  • Drafted unit correspondence, including memos, emails and department updates
  • Facilitated lab orders and medication administration
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.

PHLEBOTOMIST TECHNICIAN

Laboratory Corp Of America Holdings
Charlotte, NC
01.2011 - 05.2012
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.

CNA

Carolina Care Solutions
Charlotte, NC
03.2010 - 01.2011
  • Assisted patients with bathing, dressing, hygiene and grooming
  • Monitored fluid intake and output levels
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.

Education

GED -

Central Piedmont
Charlotte. NC
2008

Skills

  • Time Management
  • Emergency Room Services
  • Insurance Verification
  • Patient Registration
  • Pre-Registration Documentation
  • Benefits Verifications
  • Medical Terminology
  • Appointment Scheduling
  • Registration Coordination
  • Flexible and Adaptable
  • Multitasking Abilities
  • MS Office

Certification

  • EKG Technician
  • Certified Medication Aide
  • Phlebotomy
  • Medical Terminology


Timeline

Registration & Pre-Service - Traniner

Novant Health, Inc
04.2019 - Current

UNIT MANAGER

InReach INC
12.2011 - 04.2022

PHLEBOTOMIST TECHNICIAN

Laboratory Corp Of America Holdings
01.2011 - 05.2012

CNA

Carolina Care Solutions
03.2010 - 01.2011

GED -

Central Piedmont

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