Cheryl Greene
Harrisburg,North Carolina
Summary
Highly knowledgeable in multiple Job Categories with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Over the years at Radiation Oncology previous experience in EMS and working in assorted Departments throughout Carolinas Healthcare System was a great resource for information
Overview
38
38
years of professional experience
Work History
Registrar Supervisor
Carolinas Healthcare System CMC Radiation Oncology
Charlotte, NC
03.2006 - 02.2016
- Greeted every guest with personable approach and provided knowledgeable service.
- Processed registrations with attention to compliance with operational policies.
- Updated computer system with latest information to keep records current and accurate.
- Ordered supplies based on stock quantities, expected usage and budget limitations.
- Responded to requests for information from referral office by providing physician and treatment documents.
- Trained junior staff on office procedures and regulatory requirements.
- Perform employee evaluations of clerical staff.
Unit Secretary
Carolinas Medical Center
Charlotte, NC
02.1999 - 03.2005
- Managed incoming calls and directed to appropriate department.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Monitored inventory levels and advised management of need for replenishment.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Worked in Surgical ICU and More recently Main OR Night Shift.
Dispatcher
Carolinas Medical Center Med Center Air
Charlotte, NC
01.1998 - 02.1999
- Directed dispatching, routing and tracking of Ambulances, Helicopter and Fixed Wing Aircraft.
- Triaged calls for priority level of need.
- Maintained updated and detailed records of calls in physical and electronic database
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Unit Coordinator
Carolinas HealthCare System University
Charlotte, North Carolina
08.1988 - 02.1998
- Coordinated non-clinical and ancillary services of assigned patient care units.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
- Assisted Nurse Manager is whatever assignments she requested.
- Under the same Manager I also worked as an Endoscopy Technician assisting in procedures and cleaning and serializing of scopes
- I would also cover for Unit Secretaries in the Pre-op area, which involved preparing charts for surgery, keeping up with patient intake and escorting family members in and out of the pre-op area.
Coronary Care Technician
Binghamton General Hospital
Binghamton, NY
01.1974 - 04.1985
- Monitored patients cardiac rhythms and reported any Irregularities to Nursing and Physician staff.
- Member of Code Team working to resuscitate patients both on and off unit
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
- Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
- Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use.
Education
High School Diploma -
Vestal Senior High School
Vestal, NYNo Degree -
SUNY Broome Community College
Binghamton, NYNo Degree -
Central Piedmont Community College
Charlotte, NCNo Degree -
Carolinas College of Health Sciences
Charlotte, NCNo Degree -
Center For Pre-Hospital Medicine
Charlotte, NCSkills
- Organization and Time Management
- Analytical and Critical Thinking
- Written Communication
- Attention to Detail
- Clerical Support
- Excellent Communication
- Problem-Solving
- Interpersonal Communication
- Active Listening
- Multitasking Abilities
- Decision Making
- Training and Development
Accomplishments
While working in Radiation Oncology I found the patient flow to be inadequate. So I sketched out a new floorplan for the office and presented it to Administrators. They likes what they saw and when time came for renovations they used my plan.
During my time at University Hospital there was one month when I was elected Employee of the Month
Timeline
Registrar Supervisor
Carolinas Healthcare System CMC Radiation Oncology
03.2006 - 02.2016
Unit Secretary
Carolinas Medical Center
02.1999 - 03.2005
Dispatcher
Carolinas Medical Center Med Center Air
01.1998 - 02.1999
Unit Coordinator
Carolinas HealthCare System University
08.1988 - 02.1998
Coronary Care Technician
Binghamton General Hospital
01.1974 - 04.1985
High School Diploma -
Vestal Senior High School
No Degree -
SUNY Broome Community College
No Degree -
Central Piedmont Community College
No Degree -
Carolinas College of Health Sciences
No Degree -
Center For Pre-Hospital Medicine
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