Cherie Holton-Ka'apa
Hilo,HI
Summary
With a proven track record at American Guard Services, I excel in maintaining safety and providing exceptional customer service. My expertise in security screenings and keen observational skills ensure a secure environment. Demonstrated ability to act swiftly in emergencies highlights my commitment to safety and efficiency.
Overview
10
10
years of professional experience
Work History
Security Officer
American Guard Services
11.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier
L&L Hawaiian BBQ
04.2017 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Overnight Stock Team Member
Target
01.2015 - 02.2016
- Streamlined the stocking process through diligent adherence to company guidelines on product placement, rotation, and facing.
- Maintained a clean and safe store environment for both customers and colleagues through regular cleaning, sweeping, and addressing potential hazards.
- Expedited the unloading process for new shipments, organizing pallets, breaking down boxes, and distributing items to appropriate locations within the store.
- Fostered a respectful and inclusive work environment by treating all team members with dignity, understanding, and appreciation for their diverse backgrounds.
- Upheld a high standard of professionalism and punctuality by consistently arriving on time for scheduled shifts and maintaining a positive attitude while working overnight hours.
- Reduced out-of-stock instances by consistently monitoring inventory levels and communicating needs to management in a timely manner.
- Improved product availability by efficiently restocking shelves and organizing inventory during overnight hours.
- Enhanced teamwork by effectively collaborating with fellow stock team members to complete tasks promptly and accurately.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Education
Associate of Applied Science - Administration of Justice
Hawaii Community College
Hilo, HI05-2008
High School Diploma -
Governor Wallace Farrington High School
Honolulu, HI06-2000
Skills
- Security guard license
- Keen observer
- General security
- Patrol operations
- Security screenings
- Visitor tracking
- Punctuality
- ID verification
Timeline
Security Officer
American Guard Services
11.2021 - Current
Cashier
L&L Hawaiian BBQ
04.2017 - 11.2021
Overnight Stock Team Member
Target
01.2015 - 02.2016
Associate of Applied Science - Administration of Justice
Hawaii Community College
High School Diploma -
Governor Wallace Farrington High School
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