Cherie La Point
Toledo
Summary
Results-driven professional specializing in customer needs assessment and insurance authorization. Demonstrated success in streamlining processes to enhance operational performance, achieving significant cost savings and improved team outcomes.
Overview
21
21
years of professional experience
Work History
Central Admissions Intake
Kingston Healthcare
Toledo
03.2005 - Current
- Identified customer needs to provide timely and effective responses.
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Organized and prioritized tasks to meet service objectives efficiently.
- Utilized software tools to streamline processes and enhance operational performance.
- Developed innovative solutions that improved team performance and outcomes.
- Developed functional solutions that resulted in cost savings.
- Reviewed all referrals for acceptance.
- Calculated costs associated with referrals to ensure budget compliance.
- Evaluated medication expenses to maintain budget accuracy.
- Coordinated pre-certifications for insurance approvals to facilitate patient access.
- Obtained insurance authorizations to ensure coverage for patient services.
- Performed insurance verification to ensure eligibility for services.
- Assisted healthcare team with patient assessments and care planning processes.
Education
LPN - Nursing
Toledo School of Practial Nursing
Toledo, Ohio10-2004
Skills
- Insurance management
- Healthcare coordination
- Budget management
- Customer relationship management
- Customer service
- Data analysis
- Computer proficiency
- Recordkeeping
- Task prioritization
- Team collaboration
- Supervision and leadership
- Time management
- Problem solving and resolution
- Attention to detail
- Self-direction
- Troubleshooting
- Effective communication
Timeline
Central Admissions Intake
Kingston Healthcare
03.2005 - Current
LPN - Nursing
Toledo School of Practial Nursing