Cherie Richter
San Diego,CA
Summary
Dynamic security professional with extensive experience at Contemporary Service Corporation, excelling in conflict resolution and emergency response. Proven track record of enhancing team productivity and customer satisfaction through effective communication and safety protocol implementation. Adept at mentoring staff and optimizing workflows to achieve operational excellence.
Overview
20
20
years of professional experience
Work History
Supervisor/security Guard
Contemporary Service Corporation
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
Traffic Control Supervisor
Del Mar Thoroughbred Club
07.2022 - Current
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Improved traffic flow by efficiently managing lane closures and diversions.
- Ensured smooth traffic flow by promptly addressing any issues or concerns raised by motorists, pedestrians, or construction workers.
Traffic Controller
22nd DAA
05.2022 - Current
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
Client Relations/Veterinary Clinic Assistant
Center Veterinary Clinic
11.2004 - 02.2016
- Participated in continuing education opportunities to stay current with best practices in veterinary medicine and enhance professional skills.
- Increased client satisfaction by addressing concerns promptly and providing thorough explanations of treatment plans.
- Maintained a safe and comfortable environment for patients in the clinic''s boarding facility, ensuring proper feeding, exercise, and socialization.
- Improved patient care by assisting veterinarians with routine examinations and procedures.
- Provided compassionate care to animals during their stay at the clinic, monitoring their health and administering treatments as needed.
- Collaborated with veterinarians to develop individualized treatment plans for each patient, resulting in optimal outcomes.
- Enhanced clinic efficiency by maintaining organized medical records and updating client information.
Education
High School Diploma -
Mira Mesa High School
Mira Mesa, CA06-2006
Skills
- Security management
- Safety protocols
- Emergency response
- Traffic control
- Customer service
- Surveillance monitoring
- Conflict resolution
- Effective communication
- Employee training
- Attention to detail
- Goal oriented
- Employee motivation
- Decision-making
- Staff development
- Staff discipline
- Team building
- Processes and procedures
- Documentation and reporting
- Quality control
- Task delegation
- Problem-solving
- Multitasking Abilities
- Time management
- Excellent communication
- Adaptability and flexibility
- Organizational skills
- Active listening
- Professionalism
- Reliability
- Adaptability
Timeline
Supervisor/security Guard
Contemporary Service Corporation
07.2022 - Current
Traffic Control Supervisor
Del Mar Thoroughbred Club
07.2022 - Current
Traffic Controller
22nd DAA
05.2022 - Current
Client Relations/Veterinary Clinic Assistant
Center Veterinary Clinic
11.2004 - 02.2016
High School Diploma -
Mira Mesa High School
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