Cherie Schaller
Niles,MI
Summary
Seasoned Tasting Room Lead known for maintaining high productivity and completing tasks efficiently. Possess specialized skills in customer service, wine knowledge, and sales techniques. Excel at communication, problem-solving, and team leadership, ensuring guests receive an exceptional tasting experience.
Overview
28
28
years of professional experience
Work History
Tasting Room Lead
Round Barn Winery
Baroda, MI
01.2010 - 11.2024
- Maintained thorough knowledge of wine and wine production processes.
- Monitored customer feedback to ensure satisfaction levels were met or exceeded.
- Prepared workstations with ingredients and tools to increase efficiency.
- Greeted and welcomed customers to the tasting room.
- Performed daily opening and closing duties including restocking supplies as needed.
- Explained goals and expectations required of trainees.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Developed relationships with customers to encourage repeat visits and sales.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Educator
Niles Community Schools
Niles, MI
01.1997 - 01.2021
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Integrated multi-media tools such as videos, slideshows, audio recordings into lessons when appropriate.
- Implemented strategies to ensure all students had access to technology for educational purposes.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Education
Master of Arts - Education
Marygrove College
Detroit, MI04-2000
Bachelor of Arts - Elementary Education
Indiana University, South Bend
South Bend, IN01-1997
Skills
- Winery history
- Guest assistance
- Sales transactions
- Adaptability to change
- Flexible scheduling
- Guest service
- Winery expertise
- Customer retention
References
References available upon request.
Timeline
Tasting Room Lead
Round Barn Winery
01.2010 - 11.2024
Educator
Niles Community Schools
01.1997 - 01.2021
Master of Arts - Education
Marygrove College
Bachelor of Arts - Elementary Education
Indiana University, South Bend
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