Cherie Sherman

•Prepares staff schedule preparation and workflow assignments as required

•Recognizes that the attainment of knowledge is every employee's responsibility & accepts accountability for staying current on all written or electronic communication

•Manages quality assessment and technical oversight, problem solving, scheduling, interviewing applicants, provides input for staff performance, oversees training and competency evaluations

•Manages employees in hiring and coaching with limited supervision from leadership

•May assist with Standard Operating Procedures and document control

•Assess competencies according to Clinical Laboratory Improvement Amendments (CLIA) regulations

•Assists the Laboratory management with special projects as assigned.

•Reads, examines, and interprets complex test results. Serves as a resource and addresses complex tests/procedures

•Manages instrument maintenance and troubleshooting practices

•Leads quality control and quality assurance testing

•Assists with data collection and special projects, as assigned

•Performs assigned pre-analytical activities related to laboratory testing, which may include general and analytical equipment maintenance, function checks and documentation; inventory control and supply stocking, specimen collection as needed; biological specimen processing; cleaning and disinfection of selected or assigned laboratory equipment and spaces; quality control and calibration performance; and other pre-analytical activities

•Performs all expected tests and analytical procedures for assigned department or work area efficiently and accurately, according to established procedures, performance standards, and departmental competency standards. Participates in proficiency testing, consistently adhering to federal and state regulations as well as Institutional policies

•Performs post-analytical activities related to laboratory testing, reporting results (including highly abnormal results) in accordance with established procedures. Provides and acts on technical and support information related to the elements of laboratory testing for all age groups, neonatal through geriatric patients

•Provides orientation and training to new employees and medical technology students as needed, under the direction of the lab leadership. May act as a preceptor when teaching new staff and Students when assigned. Appropriately documents orientation and training of new employees and medical technology students.

•Provides guidance to technical and support staff, resolution to customer service issues within guidelines, and support education to clinical staff as appropriate or requested. Facilitates workflow when necessary

•Follows appropriate safety policies including the appropriate use of PPE, handwashing, and hazardous chemical handling. Demonstrates understanding and adheres to Chemical Hygiene plan and Infection Control policies. Employee job duties may include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment

•Responsibility for local LIS management, including, but not limited to, requests for new test builds and edits and maintenance of instrument interfaces and LIS regulatory validations.

•Participates in, and has knowledge of, laboratory and hospital Performance Improvement activities

•Performs various support activities to facilitate operation of assigned department or work area

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
• Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
• Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
• Read, understand and comply with departmental policies, protocols and procedures.
• Assist with compilation and submission of statistics and data when required.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete online and in person training courses timely.

• 
  
• Provide service and maintain an accurate filing system for donor records. Screen new and repeat donors for donation eligibility. Enter information into donor information systems and prepare and assemble donor charts.
• Record donor vitals, including pulse, blood pressure, and temperature. Perform finger sticks to test samples for total protein and weight and record hematocrit.
• Performed over 3,000 venipuncture sticks, ensuring the proper sterilization of venipuncture sites and venipuncture troubleshooting. Draw additional samples for further testing.
• Install, prime and disconnect disposable sets on the Arora Plasmaphersis machine. Properly label and collect blood and plasma during the plasmapheresis process.
• Train and develop staff in the MH-PCT areas. Currently working towards becoming a trainer in the Phlebotomy department

•Assisted with the daily activities of laboratory operations, including reviewing and completing testing logs,

assisting pathologist with specimen verifications, prepared specimens for testing and viability counts,

prepared cells for testing of bone marrow/bloods, smears and cytospins.

•Supported laboratory technicians and analysts, trained new lab assistants, and organized CAP binders for

audits. Maintained and managed inventory control of reagents.

• Performed routine laboratory tests, such as cell culturing, PCR and ELISA assays.
• Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
• Conducted data analysis to identify trends in experiments.
• Assisted researchers with designing protocols for experiments.
• Prepared specimens for analysis by conducting sample processing and extraction techniques.
• Documented results accurately in lab notebooks according to scientific standards.
• Troubleshot technical issues related to laboratory equipment or processes.
• Ensured compliance with all safety regulations when performing experiments.
• Monitored quality control measures for accuracy of test results.
• Performed preventive maintenance on laboratory equipment to ensure optimal performance.
• Sanitized workstations and instruments to avoid cross-contamination.
• Prepared laboratory equipment and instrumentation required for tests, research, process, or quality control.
• Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
• Completed equipment maintenance and calibration tasks according to standards.
• Demonstrated testing procedures and equipment to new laboratory personnel.
• Collected, labeled and stored lab samples according to laboratory specifications.
• Disposed of laboratory materials and samples using well established guidelines and instructions.
• Used time management and adaptability skills to prioritize and run multiple tests.
• Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
• Utilized aseptic techniques to prevent contamination and ensure the integrity of samples and cultures.
• Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.

• 
  
• Supervised lab staff in the daily processes and tasks of laboratory testing. Assisted Molecular Directors with case completion and assessed results to ensure accuracy of final reports.
• Handled and processed patient specimens and maintained patient records in accordance with regulations. Directly communicated with patients, responding to inquiries and obtain additional
• information for testing.

• Supervised staff members, organized schedules and delegated tasks.
• Maintained filing system for records, correspondence and other documents.
• Provided administrative support to management team including preparing reports and presentations.
• Organized company events including holiday parties, team building activities .
• Prepared agendas for board meetings along with taking minutes during sessions.
• Provided training to new hires on office policies and procedures.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Managed, scheduled and coordinated office functions and activities for employees.
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Delegated work to staff, setting priorities and goals.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Implemented quality control measures to uphold company standards.

• Investigated complaints regarding zoning violations, code enforcement issues and other municipal ordinances.
• Conducted on-site inspections of residential and commercial properties to ensure compliance with applicable codes and regulations.
• Prepared detailed reports on inspection findings, including photographs of noncompliant properties or buildings.
• Assisted in the preparation of legal documents related to code enforcement activities, such as citations and notices of violation.
• Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
• Organized public outreach campaigns designed to inform citizens about relevant laws and regulations.
• Assessed fines for violators when appropriate according to established guidelines.
• Monitored progress of abatement efforts by visiting sites periodically until full compliance is achieved.
• Protected safety and health of citizens by keeping buildings and land in accordance with housing and zoning ordinances.
• Composed detailed investigation notes, compiled interview documentation, collected inspection reports and organized additional relevant documents for recordkeeping throughout investigations.
• Identified potential hazards and enforced safety protocols at scenes to prevent injuries.

• Responded to animal control related calls and complaints from the public.
• Conducted investigations of suspected animal cruelty cases, interviewed witnesses, and collected evidence.
• Assisted in the capture of stray animals using humane trapping techniques.
• Documented all activities in computerized records management system.
• Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
• Maintained detailed reports on captured animals, including species, breed, color, sex and age.
• Inspected premises for compliance with state laws and regulations concerning animal care and welfare.
• Investigated allegations of animal bites and quarantine and isolation procedures as required by law.
• Educated pet owners on responsible pet ownership practices such as spay and neuter programs and proper vaccination protocols.
• Enforced licensing requirements for pets within city limits.
• Issued citations for violations of municipal ordinances relating to animal control.
• Worked closely with local veterinarians to ensure proper care for impounded animals.
• Participated in community outreach events focused on pet adoption, low-cost spaying and neutering services, rabies vaccination clinics .
• Provided instruction to staff members on proper handling techniques for various types of animals.
• Investigated reports of animal abuse and issued citations and warnings.
• Maintained files of impoundments and dispositions of animals.
• Used investigative sources to gather information related to animal-related complaints and issues.
• Interviewed witnesses to investigate reports of animal attacks or cruelty.
• Organized adoption of unclaimed animals with local rescue shelters.
• Monitored parks and recreational areas for dangerous wild animals such as coyotes or foxes.
• Facilitated adoptions at local shelters or other rescue organizations.