Summary
Overview
Work History
Education
Skills
Timeline
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Cherie Sutherland

Lake Elsinore,CA

Summary

Driven professional with a proven track record at Albertsons, adept in customer service and problem-solving. Excelled in high-stress situations, demonstrating exceptional organization and time management skills. Known for a friendly, positive attitude and the ability to collaboratively enhance team productivity and customer satisfaction without compromising detail or efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Ready Meals

Albertsons
07.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Customer Service Representative

Aircraft Spruce
09.1997 - 09.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.

Education

High School Diploma -

Sunny Hills High School
Fullerton, CA
06.1978

Skills

    Friendly, Positive Attitude

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Attention to Detail

    Flexible and Adaptable

    Excellent Communication

    Organization and Time Management

    Calm Under Pressure

Timeline

Ready Meals

Albertsons
07.2023 - Current

Customer Service Representative

Aircraft Spruce
09.1997 - 09.2022

High School Diploma -

Sunny Hills High School
Cherie Sutherland