Cherie Wayne
Normal,IL
Summary
Hardworking sales professional - successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals.
7 years experience in retail sales and the hospitality industry - emphasizing strong organization, critical thinking and time management skills.Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Talbot's
Bloomington, IL
01.2013 - 01.2016
- Completed company leadership training program.
- Assigned employees to specific duties to best meet the needs of the store.
- Reported to the district manager regarding all store and staff issues.
- Completed store opening and closing procedures.
- Rotated stock according to dates and protocols.
- Trained and mentored new Sales Associates.
- Successfully opened 78 credit cards in a 10 month time period.
Counter Manager - Cosmetics
Bergners
Bloomington, IL
08.2012 - 01.2013
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Directed inquiries to various levels of Management and Human Resources.
- Demonstrated Estee Lauder and Clinique beauty products increasing sales by 72% in the 1st quarter.
- Promoted Gift With Purchase events assisting clients with skincare decisions.
Dining Room Assistant
Marriott Hotel & Conference Center
Normal, IL
09.2009 - 08.2012
- Responsible for coordination of up to 22 servers in restaurant-lounge capacity of 165.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Recommended top dining and entertainment options for guests in the Bloomington - Normal area.
- Room-service delivery, confirming dining reservations, assisted in banquets during large events.
Education
62 Credit Hours - Journalism - Communications
Heartland Community College
Skills
- Administrative support specialist
- Financial administration
- Persuasive communication style
- Exceptional attention to detail
- Excellent work ethic
- Retail merchandising experience
- Self-motivated
- Expansive personal network
Interests
Art, cooking, pet training, blogging
Timeline
Assistant Store Manager
Talbot's
01.2013 - 01.2016
Counter Manager - Cosmetics
Bergners
08.2012 - 01.2013
Dining Room Assistant
Marriott Hotel & Conference Center
09.2009 - 08.2012
62 Credit Hours - Journalism - Communications
Heartland Community College