Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Cherie Wayne

Normal,IL

Summary

Hardworking sales professional - successful at using product knowledge and exceptional customer service to increase guest retention and exceed sales goals.


7 years experience in retail sales and the hospitality industry - emphasizing strong organization, critical thinking and time management skills.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Talbot's
Bloomington, IL
01.2013 - 01.2016
  • Completed company leadership training program.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reported to the district manager regarding all store and staff issues.
  • Completed store opening and closing procedures.
  • Rotated stock according to dates and protocols.
  • Trained and mentored new Sales Associates.
  • Successfully opened 78 credit cards in a 10 month time period.



Counter Manager - Cosmetics

Bergners
Bloomington, IL
08.2012 - 01.2013
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Directed inquiries to various levels of Management and Human Resources.
  • Demonstrated Estee Lauder and Clinique beauty products increasing sales by 72% in the 1st quarter.
  • Promoted Gift With Purchase events assisting clients with skincare decisions.



Dining Room Assistant

Marriott Hotel & Conference Center
Normal, IL
09.2009 - 08.2012
  • Responsible for coordination of up to 22 servers in restaurant-lounge capacity of 165.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Recommended top dining and entertainment options for guests in the Bloomington - Normal area.
  • Room-service delivery, confirming dining reservations, assisted in banquets during large events.  

Education

62 Credit Hours - Journalism - Communications

Heartland Community College

Skills

  • Administrative support specialist
  • Financial administration
  • Persuasive communication style
  • Exceptional attention to detail
  • Excellent work ethic
  • Retail merchandising experience
  • Self-motivated
  • Expansive personal network

Interests

Art, cooking, pet training, blogging

Timeline

Assistant Store Manager

Talbot's
01.2013 - 01.2016

Counter Manager - Cosmetics

Bergners
08.2012 - 01.2013

Dining Room Assistant

Marriott Hotel & Conference Center
09.2009 - 08.2012

62 Credit Hours - Journalism - Communications

Heartland Community College

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Cherie Wayne