Experienced HR Assistant with a strong track record in providing comprehensive human resources, administrative support, and executing various generalist human resources duties. Demonstrates reliability and possesses a well-rounded skill set that enables effective assistance to employees and agency staff. Proficient in applying extensive knowledge of HR policies and procedures to ensure compliance.
Overview
10
10
years of professional experience
Work History
HR Assistant
Office of The Comptroller of The Currency
07.2021 - Current
Supported HR Staffing and Classification Specialist by processing recruitment actions (SF-52) including job opportunity announcements, job analysis, questionnaires, quality review of applications for Civil Service positions, veterans' preference adjudication, certificate issuance and audit/closeout.
Skillfully administering position classification for professional, administrative, and technical fields at various band levels (III-V), aligning with equivalent GS-05 thru GS-13 grades.
Applied comprehensive analysis to interpret policies, laws, and FLRA determinations for Bargaining Unit Status (BUS) as well as Fair Labor Standards Act (FLSA) exceptions in relation to each PD.
Served on the OCC-Talent Acquisition implementation team for Open Opportunities and USA Staffing, conducting UAT testing in STAGE and PRODUCTION
I am effective in using tact, diplomacy, and patience when communicating and dealing with coworkers, managers, supervisors, internal and external customers. Assist with the deployment and maintenance of HR systems and assist with maintaining various applications and processes that support these systems functions. Conducted limited-scope operations and maintenance function by working directly with the Information Technology Staff on scheduled system releases and defect resolutions.
Documented human resources records and maintained confidentiality of sensitive personal information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Reviewed and screened applicant resumes to identify qualified candidates.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
Assisted with writing job postings and job descriptions.
HR Specialist
Dept. of Veterans’ Affairs
08.2020 - 07.2021
I was responsible for performing analysis, staffing advisory, and consultant support to accomplish position management actions as well as recruitment and staffing
I provided VBA Leadership and Management advice on effective and economical management of manpower resources, develop plans and recommendations to correct deficiencies, and establishes and modifies processes to meet organizational goals, objectives and changing needs
This analysis is done within the HR Smart system.
Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Implemented workforce planning techniques to adeptly match talent with task requirements.
HR Assistant (Payroll & Processing)
Government Accountability Office
05.2016 - 08.2020
I served as a Human Capital Assistant (HCA) responsible for performing complex administrative functions consistent of planning and conducting quality assurance of processing personnel actions and supporting the work of Human Capital Specialist in the areas of processing personnel actions, payroll, and time and attendance
In addition, I performed a variety of technical administrative Human Resources (HR) support activities for a several segments of assigned organizations.
Executive Assistant
Government Accountability Office
06.2015 - 05.2016
I was the primary administrative person whose responsibility it was to be the scheduler for the Managing Director for Public Affairs and his Deputy
My duties consisted of planning, development, and execution of the Administrative Management Program
I screened calls and visitors to the supervisor's office and referred inquiries to appropriate group members based on knowledge of ongoing projects
I maintained the Managing Director's calendar including coordinating with the schedules of the Executive Committee, subordinate staff, and other GAO senior level officials.
HR Assistant (Payroll & Processing)
Government Accountability Office
10.2014 - 06.2015
As a Human Capital Assistant, assisted in the development of vacancy announcements within the GAO Careers applicant tracking system (Monster Government Solutions system)
Maintained vacancy announcement files and records of applications, which included closed case files after a selection(s) were made for all hiring
Screened applications in GAO Careers Connect, reviewed resumes, adjudicated veterans' preference, and evaluated transcripts
Assisted the Human Capital Specialists with qualification analysis of applicant applications
Keyed and tracked supplemental documentation information into GAO Careers so application packages were complete
Performed a wide range of coding and processing payroll and personnel actions into Human Resources Information System (HRCONNECT) and the National Finance Center (NFC) databases
Created positions in the NFC Position Management System (PMSO)
Conducted research, resolving various issues resulting in the timely processing of personnel and pay roll actions
Processed and maintained records of payments made in connection with lump sum payments, assisted with garnishments, bill and debt collections, bonds, and other pay-related transactions
Assisted with New Employee Orientation and have provided help to new employees in completing their benefit forms related to their appointments; and followed up to ensure all paperwork is processed
Performed reference checks for potential employees
Provided information regarding pay deductions and explained pay rates
Processed all new hire initial payroll forms (i.e., health benefit(s), life insurance, federal and state tax, direct deposit, etc.).
Allison Powell, Human Capital Consultant, (202) 297-5467
Lisa Franklin-Coleman, HR Specialist, lfcoleman@gmail.com, (301) 659-2141
Timeline
HR Assistant
Office of The Comptroller of The Currency
07.2021 - Current
HR Specialist
Dept. of Veterans’ Affairs
08.2020 - 07.2021
HR Assistant (Payroll & Processing)
Government Accountability Office
05.2016 - 08.2020
Executive Assistant
Government Accountability Office
06.2015 - 05.2016
HR Assistant (Payroll & Processing)
Government Accountability Office
10.2014 - 06.2015
High School Diploma -
Largo High School
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