Conducted enrollment and matching processes for youth, fmailies and volunteers, ensuring eligibility, suitability, and alignment with Big Brothers Big Sisters program standards.
Collaborated with agency leadership and community partners to advance volunteer recruitment, corporate engagement, and mission-driven program outcomes.
Processed background screenings and reinforced child-safety protocols in compliance with agency policies and risk managment standards.
Conducted interviews, assessments, and file processing to support high-quality, appropriate matches.
Served as an ambassador for the organization at community events and recruitment initiatives.
Drove operational excellence through data management, reportig, workflow coordination and continuous process involvement.
Program Manager
Exchange Club CASTLE
Ft. Pierce, Florida
04.2002 - 04.2006
Program Manager for Supervised Visitation Program -Managed a staff of 15 employees -Supervised 4 child visitation centers in 3 counties (Martin, St.
Lucie, Indian River) -Assisted clients in transition and referred them to community resources -Created program guidelines, employee handbook, and training development materials -Maintained, defended, and applied for grant funding from local and Federal sources.
Monitored and utilized a program budget exceeding $500,000 annually.
Maintained excellent client/agency rapport.
Presented on-going educational and outreach presentations to community leaders and businesses (on a State, Federal and local level).
Mental Health Liaison
Head Start Early Learning Center
08.2002 - 01.2003
Assessed mental health needs in Head Start pre-school students and parents and referred
them to community resources.
Conducted and coordinated parenting skills workshops.
Targeted high-risk children and families and generated goals with them.
Overlay Therapist
Child Guidance Center
Jacksonville, Florida
08.1997 - 08.1998
Developed goals with foster children between the ages of 3 and 17.
Assessed, diagnosed and treated mental disorders while using treatment plans.
Consulted with teachers, foster parents, caseworkers, and health care workers.
Recommended behavior management strategies
-Attended psychiatric evaluations and medical reviews.
Adoptions Counselor
Department of Health and Rehabilitative Services
Miami, Florida
06.1994 - 09.1995
Facilitated adoption finalization, prepared judicial reviews, completed home studies. Assisted attorneys with case preparation and made community referrals.
Education
Master of Education - Mental Health Counseling
Florida Atlantic University
Bachelor of Arts - Criminal Justice
Michigan State University
Coursework in Legal Writing and History of Early Christianity -
Harvard University
Skills
Dynamic public speaker/presenter
Experienced grant writer
Strong problem-solving and analytical skills
Successful management of diverse groups of people
Team leader and team player
Meticulous attention to details
Timeline
Enrollment Match Specialist
Big Brothers Big Sisters of Northeast Florida
08.2021 - Current
Mental Health Liaison
Head Start Early Learning Center
08.2002 - 01.2003
Program Manager
Exchange Club CASTLE
04.2002 - 04.2006
Overlay Therapist
Child Guidance Center
08.1997 - 08.1998
Adoptions Counselor
Department of Health and Rehabilitative Services
06.1994 - 09.1995
Master of Education - Mental Health Counseling
Florida Atlantic University
Bachelor of Arts - Criminal Justice
Michigan State University
Coursework in Legal Writing and History of Early Christianity -
Enrollment & Match Specialist/School Site Coordinator at Big Brothers Big Sisters of ZanesvilleEnrollment & Match Specialist/School Site Coordinator at Big Brothers Big Sisters of Zanesville