Cherilyn Ruffin
Victoria,TX
Summary
Proven AR Analyst at Regency Integrated Health Services LLC, I streamlined month-end closings and enhanced financial reporting accuracy. Expert in Microsoft Excel and accounts receivable management, I significantly improved productivity and cash flow. My attention to detail and excellent communication skills led to a reduction in delinquent accounts, optimizing collection efforts.
Overview
5
5
years of professional experience
Work History
AR Analyst
Regency Integrated Health Services LLC
07.2022 - Current
- Responsible for bi-weekly Medicaid billing set deadlines by CBO AR Manager for assigned facilities.
- Assisted in streamlining month-end closing procedures, resulting in a more efficient process and improved financial reporting accuracy.
- Maintained an organized filing system for all documentation related to AR transactions, enhancing audit readiness and record retrieval efficiency.
- Automated routine tasks using Excel macros or other tools, increasing productivity levels within the AR team significantly.
- Working claims rejections and denials in a timely manner and within the parameters set forth by CBO AR Manager.
- Optimized collection efforts by developing comprehensive aging reports that prioritized high-risk accounts.
- Improved cash flow by analyzing and resolving outstanding account receivable balances.
- Conducted thorough research to resolve billing disputes, maintaining positive customer relationships and ensuring timely payments.
- Reduced delinquent accounts by consistently following up on past-due invoices and establishing payment plans with clients.
- Recorded deposits and reconciled monthly bank accounts.
- Medicaid Coinsurance billing as required monthly or by reviewing aging.
Medicaid Eligibility Specialist
Admn Services
10.2021 - 06.2022
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
- Resolved eligibility discrepancies by carefully reviewing regulations and collaborating with relevant parties to reach accurate determinations.
- Utilized advanced computer systems to track applicant data, generating accurate reports for internal review as needed.
- Reduced errors in eligibility decisions with meticulous attention to detail and thorough documentation of applicant information.
- Maintained strict confidentiality of applicant information, adhering to all applicable privacy laws and regulations.
Case Management Assistant
PAM Rehabilitation Hospital
07.2019 - 10.2021
- Completed intakes and assessments on clients to determine needs and eligibility for services and public benefits.
- Supported interdisciplinary team meetings to create comprehensive case plans tailored to individual needs.
- Developed strong relationships with patients and families, providing emotional support throughout their medical journey.
- Improved patient outcomes with thorough assessment, planning, and advocacy in the case management process.
- Facilitated smooth transitions between care settings by arranging necessary transportation and communicating relevant information to receiving facilities.
- Attended regularly scheduled case management and staff meetings.
- Safeguarded patient privacy by adhering to HIPAA regulations during all aspects of case management activities.
- Maintained up-to-date and accurate contacts and progress note records.
- Contributed to efficient discharge planning, working closely with social workers and other team members to secure appropriate post-hospital care arrangements.
Education
High School Diploma -
Clarendon High School
Clarendon, TX05.2005
Skills
- Payment reconciliation
- Microsoft Excel
- Invoice Processing
- Accounts receivable management
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Microsoft Office
Timeline
AR Analyst
Regency Integrated Health Services LLC
07.2022 - Current
Medicaid Eligibility Specialist
Admn Services
10.2021 - 06.2022
Case Management Assistant
PAM Rehabilitation Hospital
07.2019 - 10.2021
High School Diploma -
Clarendon High School
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