Cherilyn Williams
Puyallup
Summary
Experienced with managing customer relationships and providing exceptional service. Utilizes effective communication to address customer concerns and enhance satisfaction. Proven ability to build strong relationships and contribute to team goals through collaborative efforts. Known for reliability, adaptability, and excellent communication skills.
Overview
2026
2026
years of professional experience
Work History
Membership Services Representative
YMCA
04.2023 - Current
- Created and maintained memberships using Salesforce CRM
- Assisted members with inquiries, resolving issues efficiently and effectively.
- Developed and maintained positive relationships with members through effective communication strategies.
Front of House
ManeStage Theatre
2008 - Current
- Supported the front of house operations during showtimes, ensuring a seamless experience for audience members from entrance to exit.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Worked closely with front-of-house staff to address any patron concerns or questions.
Data Entry Volunteer
Victims in the News Research Project
06.2020 - 08.2020
- Reduced errors and improved data quality by consistently double-checking entered information.
- Collaborated with team members to streamline data entry processes and enhance efficiency.
- Handled large volumes of numerical data without compromising attention to detail or overall accuracy rates.
Social Media Evaluator
Appen
05.2016 - 08.2016
- Analyzed social media content for relevance and adherence to guidelines.
- Time-conscious data submission working in specified time periods.
- Maintained typing rate during several hours of continuous work.
Education
Bachelor’s Degree - Psychology
Seattle University
01.2017
Skills
- Writing and proofreading
- Problem-solving
- Data Collection, Entry and Analysis
- Teamwork and collaboration
- Data entry proficiency
- Multitasking capacity
- Customer communication
- Conflict resolution
Timeline
Membership Services Representative
YMCA
04.2023 - Current
Data Entry Volunteer
Victims in the News Research Project
06.2020 - 08.2020
Social Media Evaluator
Appen
05.2016 - 08.2016
Front of House
ManeStage Theatre
2008 - Current
Bachelor’s Degree - Psychology
Seattle University