Summary
Work History
Education
Skills
Timeline
Generic

Cherilynn Rosenbaum

Tucson Estates,AZ

Summary

Dynamic and dedicated professional with a strong background in hospitality, exemplified by my role at Home2 Suites by Hilton. Proven expertise in housekeeping and customer service, I excel in enhancing guest satisfaction and training staff. Committed to health and safety compliance, I effectively optimize team performance and maintain high cleanliness standards.

Work History

Housekeeper

Home2 Suites by Hilton Hotel
  • Cleaned and sanitized guest rooms to ensure a welcoming environment.
  • Assisted in training new staff on cleaning protocols and safety procedures.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Collaborated with team members to optimize workflow and improve efficiency.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Team Leader

Roadhouse Cinemas
  • Led team to achieve operational excellence in customer service delivery.
  • Implemented training programs to enhance staff performance and efficiency.
  • Coordinated scheduling and workflow management for optimal resource allocation.
  • Developed and maintained relationships with vendors to ensure smooth operations.

Education

High School Diploma -

Sabino High School
5000 N Bowes Rd, Tucson, AZ 85749

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Kitchen cleaning
  • Hospitality background
  • Dusting furniture
  • Customer service-focused

Timeline

Housekeeper

Home2 Suites by Hilton Hotel

Team Leader

Roadhouse Cinemas

High School Diploma -

Sabino High School
Cherilynn Rosenbaum