Cherise Bologna-Byone
Marseilles,IL
Summary
Results-oriented professional with a strong desire for long-term growth in a company that values ambition and career advancement. Continuously evolving as a professional, embracing new challenges and opportunities while leveraging acquired skills and experience. Prioritizing customer satisfaction, thriving in fast-paced, deadline-driven environments where multitasking and problem-solving are crucial. Possessing a knack for building strong business relationships, excelling in various office settings and fostering connections with both external and internal customers.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Accounting & Operations
Marseilles Sheet Metal, Inc
04.2017 - Current
- A/P and A/R
- HR,
- P&L Reports
- Customer Invoicing
- Safety coordinator- Gatefeed, ISN, OSHA
- Procurement
- Project management
Administrative Manager
AMS 360 Building Services
01.2015 - 01.2017
- A/P and A/R
- HR support
- Project management
- Manage team
Administrative Assistant
Silica Sand Transport, Inc
01.2011 - 01.2012
- Maintained DOT files
- Filed IFTA quarterly taxes
- Maintained Scheduled Services on fleet
- Dispatch
IT Customer Care Representative
Ace Hardware Corp
01.2010 - 01.2011
- Order Processing
- Rebate Center
- Retail Support
Accounting Clerk
Greater Chicago I55 Truck Plaza
01.2009 - 01.2010
- Manage paperwork for accounting for the restaurant & travel store
- Meet with customers and write up service issues for mechanic
- Ordering parts accordingly and keeping up on stocked parts
- Track sales day to day as well as compute commission for mechanics
- Billing & Invoices
Customer Service Representative
S & S Activewear
01.2008 - 01.2009
- Inbound calls and order entry
- Confer with different departments to produce competitive price quotes & resolve disputes
- Provide exceptional customer support for products, services and customer inquiries
- Actively manage dormant accounts
Dock Clerk
Americold Logistics
01.2006 - 01.2008
- Ensure all shipping and receiving documents and functions are completed accurately and on time
- Communicate with customers to coordinate outbound and inbound freight schedules
- Verify all orders and record shipping and receiving information
- Notify customer service specialists of any customer issues, and assist in their resolutions
- Scheduling
Team Leader/Dispatcher
ADT Security Service
01.1999 - 01.2001
- Conducted interviews and orientations for new hires
- Ensured standard operation procedures were followed and performance levels were acceptable to meet corporate goals
- Maintained Quality Assurance Program
- Ran reports on the Basic Call Managing System to track phone and associates activity
- Coached and counseled team members on goal setting and recognition
- Dispatch
Education
Bolingbrook High School
Bolingbrook, IL1999
Skills
- Microsoft Office
- Quickbooks
- SAP Supply Chain management
- AP and AR management
- Staff Training and Development
- Invoicing & Bookkeeper
- Recruitment and hiring
- OSHA records and training
- Operations & Project Management
- Payroll
- Teamwork and Collaboration
- Multitasking Abilities
- Critical thinking
Affiliations
CPR/First Aid Certified and Member of Lasalle Co CERT Team School Board Member District 150 Marseilles Discrimination & Workplace Sensitivity Training #46456209
School Board Member District #150
City of Marseilles event coordinator
Certification
CPR/first aid training
Discrimination & Workplace sensitivity training
Timeline
Accounting & Operations
Marseilles Sheet Metal, Inc
04.2017 - Current
Administrative Manager
AMS 360 Building Services
01.2015 - 01.2017
Administrative Assistant
Silica Sand Transport, Inc
01.2011 - 01.2012
IT Customer Care Representative
Ace Hardware Corp
01.2010 - 01.2011
Accounting Clerk
Greater Chicago I55 Truck Plaza
01.2009 - 01.2010
Customer Service Representative
S & S Activewear
01.2008 - 01.2009
Dock Clerk
Americold Logistics
01.2006 - 01.2008
Team Leader/Dispatcher
ADT Security Service
01.1999 - 01.2001
Bolingbrook High School
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