Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Cherise Bologna-Byone

Cherise Bologna-Byone

Marseilles,IL

Summary

Results-oriented professional with a strong desire for long-term growth in a company that values ambition and career advancement. Continuously evolving as a professional, embracing new challenges and opportunities while leveraging acquired skills and experience. Prioritizing customer satisfaction, thriving in fast-paced, deadline-driven environments where multitasking and problem-solving are crucial. Possessing a knack for building strong business relationships, excelling in various office settings and fostering connections with both external and internal customers.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Accounting & Operations

Marseilles Sheet Metal, Inc
04.2017 - Current
  • A/P and A/R
  • HR,
  • P&L Reports
  • Customer Invoicing
  • Safety coordinator- Gatefeed, ISN, OSHA
  • Procurement
  • Project management

Administrative Manager

AMS 360 Building Services
01.2015 - 01.2017
  • A/P and A/R
  • HR support
  • Project management
  • Manage team

Administrative Assistant

Silica Sand Transport, Inc
01.2011 - 01.2012
  • Maintained DOT files
  • Filed IFTA quarterly taxes
  • Maintained Scheduled Services on fleet
  • Dispatch

IT Customer Care Representative

Ace Hardware Corp
01.2010 - 01.2011
  • Order Processing
  • Rebate Center
  • Retail Support

Accounting Clerk

Greater Chicago I55 Truck Plaza
01.2009 - 01.2010
  • Manage paperwork for accounting for the restaurant & travel store
  • Meet with customers and write up service issues for mechanic
  • Ordering parts accordingly and keeping up on stocked parts
  • Track sales day to day as well as compute commission for mechanics
  • Billing & Invoices

Customer Service Representative

S & S Activewear
01.2008 - 01.2009
  • Inbound calls and order entry
  • Confer with different departments to produce competitive price quotes & resolve disputes
  • Provide exceptional customer support for products, services and customer inquiries
  • Actively manage dormant accounts

Dock Clerk

Americold Logistics
01.2006 - 01.2008
  • Ensure all shipping and receiving documents and functions are completed accurately and on time
  • Communicate with customers to coordinate outbound and inbound freight schedules
  • Verify all orders and record shipping and receiving information
  • Notify customer service specialists of any customer issues, and assist in their resolutions
  • Scheduling

Team Leader/Dispatcher

ADT Security Service
01.1999 - 01.2001
  • Conducted interviews and orientations for new hires
  • Ensured standard operation procedures were followed and performance levels were acceptable to meet corporate goals
  • Maintained Quality Assurance Program
  • Ran reports on the Basic Call Managing System to track phone and associates activity
  • Coached and counseled team members on goal setting and recognition
  • Dispatch

Education

Bolingbrook High School
Bolingbrook, IL
1999

Skills

  • Microsoft Office
  • Quickbooks
  • SAP Supply Chain management
  • AP and AR management
  • Staff Training and Development
  • Invoicing & Bookkeeper
  • Recruitment and hiring
  • OSHA records and training
  • Operations & Project Management
  • Payroll
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Critical thinking

Affiliations

CPR/First Aid Certified and Member of Lasalle Co CERT Team School Board Member District 150 Marseilles Discrimination & Workplace Sensitivity Training #46456209

School Board Member District #150

City of Marseilles event coordinator

Certification

CPR/first aid training

Discrimination & Workplace sensitivity training

Timeline

Accounting & Operations

Marseilles Sheet Metal, Inc
04.2017 - Current

Administrative Manager

AMS 360 Building Services
01.2015 - 01.2017

Administrative Assistant

Silica Sand Transport, Inc
01.2011 - 01.2012

IT Customer Care Representative

Ace Hardware Corp
01.2010 - 01.2011

Accounting Clerk

Greater Chicago I55 Truck Plaza
01.2009 - 01.2010

Customer Service Representative

S & S Activewear
01.2008 - 01.2009

Dock Clerk

Americold Logistics
01.2006 - 01.2008

Team Leader/Dispatcher

ADT Security Service
01.1999 - 01.2001

Bolingbrook High School
Cherise Bologna-Byone