Cherise Griffin
North Charleston,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Amazon
Charleston, WI
04.2026 - Current
- Operated delivery vehicles to ensure timely package transportation.
- Followed delivery routes and schedules for efficient package distribution.
- Communicated with customers regarding delivery status and inquiries.
- Processed delivery paperwork to ensure accurate tracking of shipments. for deliveries, including tracking and logging receipts.
- Adhered to safety protocols while loading and unloading packages.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
Supervisor
Sarah Sparkling Cleaning Service
North Charleston, SC
01.2010 - Current
- Supervised daily cleaning operations for residential and commercial properties.
- Trained and mentored new cleaning staff on procedures and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Conducted quality inspections to ensure service standards met client expectations.
- Developed staff schedules to optimize workforce efficiency and coverage.
- Implemented best practices for environmentally friendly cleaning methods.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Account Expert
T-Mobile
North Charleston, SC
06.2025 - 07.2026
- Assisted customers with account inquiries and billing questions.
- Educated customers on T-Mobile products and services for informed decisions.
- Resolved customer complaints through effective communication and problem-solving skills.
- Processed account changes and updates ensuring accuracy in customer information.
- Collaborated with team members to enhance customer service strategies and practices.
- Maintained knowledge of industry trends to provide relevant recommendations to customers.
- Utilized customer relationship management software to track interactions and improve service quality.
Delivery Driver
Fed Ex Ground
Charleston, SC
10.2022 - 10.2025
- Operated delivery vehicles to ensure timely package transportation.
- Followed delivery routes and schedules for efficient package distribution.
- Conducted pre-trip inspections to maintain vehicle safety and reliability.
- Communicated with customers regarding delivery status and inquiries.
- Managed paperwork for deliveries, including tracking and logging receipts.
- Adhered to safety protocols while loading and unloading packages.
- Maintained cleanliness and organization of the delivery vehicle's interior.
Material Handler
UPS
North Charleston, SC
11.2022 - 01.2024
- Loaded and unloaded packages using forklifts and hand trucks.
- Sorted and categorized incoming shipments for efficient processing.
- Maintained inventory accuracy through regular stock checks.
- Operated scanning equipment to track package movement in the facility.
- Prepared shipping documents for outbound packages and returns.
- Managed work area cleanliness by following company guidelines for organization.
- Inspected materials for any damages or defects upon receipt.
Assistant Store Manager
Family Dollar
Charleston, SC
02.2017 - 10.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service and sales techniques.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Managed inventory levels and conducted regular stock audits for replenishment.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Education
North Charleston High School
North Charleston, SCSkills
- Vehicle operation
- Route navigation
- Safety compliance
- Package handling
- Customer interaction
- Inventory management
- Attention to detail
- Organizational skills
- Problem solving
Timeline
Delivery Driver
Amazon
04.2026 - Current
Account Expert
T-Mobile
06.2025 - 07.2026
Material Handler
UPS
11.2022 - 01.2024
Delivery Driver
Fed Ex Ground
10.2022 - 10.2025
Assistant Store Manager
Family Dollar
02.2017 - 10.2022
Supervisor
Sarah Sparkling Cleaning Service
01.2010 - Current
North Charleston High School