CHERISE L. BREWSTER
Sacramento
Summary
Results driven Case Manager with over five years of Program Management experience, coupled with more than ten years of supervisory leadership and an extensive background in direct client services. Proven ability to support program operations, implement effective strategies, and collaborate with cross-functional teams to achieve organizational goals. Skilled in case planning, budgeting support, staff coordination, stakeholder engagement, and delivering client-centered services. Recognized for strong problem-solving abilities, attention to detail, and a commitment to improving outcomes for individuals and communities.
Overview
16
16
years of professional experience
Work History
Case Manager
Insight Housing
Sacramento
08.2024 - Current
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Conducted and documented initial screening and eligibility determination for all new participants referrals.
- Conducted weekly meetings with participants to identify short and long-term goals, money management, and employment/education issues.
- Provided intensive housing and vocational case management to participant and their families.
- Actively involved participants in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans.
- Provided service coordination and linkage including Veteran Services Enrollment, crisis intervention, vocational and employment assistance, general health and dental services, budget and benefits support, provided substance abuse resources, mental health services and consumer and family involvement.
- Responsible for maintaining HMIS database records, including client intakes, program entry and program exit.
Substance Abuse Specialist
Kern County Superintendent of Schools
Bakersfield
01.2022 - 07.2023
- Provided individual and group sessions and assisted with interagency facilitation when necessary for family counseling sessions and/or clinical care that may be associated Participated in treatment planning and conference.
- Performed outreach activities within the community such as presentations at schools or local organizations about substance abuse prevention strategies
- Collaborated with multidisciplinary teams in case reviews to maintain best practice standards.
- Provided schedules, reports or other information required.
- Identified and developed programs and activities to address situations adversely affecting the personal, socio-emotional, and academic development of the students.
Transitions Case Manager/Acting Supervisor
McFarland Female Community Reentry Facility
McFarland
10.2018 - 10.2020
- Provided crisis intervention and conflict resolution to maintain a safe environment.
- Assisted participants in securing direct communication with mental health, substance abuse, education, employment and other community social resources.
- Communicated information with appropriate official agencies on services provided at Day Reporting Centers, Parolee Service Centers, outpatient and residential treatment programs.
- Ensured academic, vocational, evidence-based programming, support services and transition needs are addressed through a case management plan.
- Assisted participants in completing the appropriate forms regarding the transitional care phase of the program services.
- Worked in cooperation with the other contract staff, parole staff, continuing care service providers, county probation, and the participant for the development of the Community Service Plan and discharge Plan.
Housing Supervisor / Case Manager
Johnson Residential Facility
Bakersfield
03.2013 - 10.2018
- Supervised and support Patient Assistant staff by providing daily oversight, scheduling, training, and performance evaluations to ensure quality resident care and compliance with facility standards.
- Reviewed and analyzed staff reports, including incident and accident reports, to ensure proper documentation, identify trends, and implement corrective actions to enhance resident and staff safety.
- Managed staffing functions including recruiting, interviewing, hiring, onboarding, and when necessary, terminating employees in accordance with organizational policies and labor laws.
- Managed maintenance requests, coordinated with service providers, and responded promptly to emergencies following established protocols.
- Collaborated with healthcare team to develop patient care plans.
- Supervised and resolved conflicts between residents and staff, as well as among staff, addressing behavioral issues promptly and fairly.
Housing Navigator Program Manager
God Cares
Warrenton
11.2010 - 03.2013
- Managed a staff of six to eight.
- Trained new team members on navigational duties, client interactions and monitored performance and provided ongoing support and mentoring.
- Collaborated with team members to develop effective route planning strategies.
- Ensured veterans received appropriate services as required by agencies' contracts.
- Assisted veterans in securing stable housing, food and clothing.
- Completed section 8 housing application for veterans.
- Primary liaison between veterans and medical staff, housing agencies and community members.
- Established and maintained collaborative relationships with community partners and represented veterans at meetings when necessary.
Education
Bachelor of Science Degree - Human Services
University of Phoenix
Bakersfield, CACertificate - Ethics for Chemical Dependency
California State University of Bakersfield
Bakersfield, CACertificate - Drug and Alcohol Studies
California State University of Bakersfield
Bakersfield, CASkills
- Case management
- Client assessment
- Discharge planning
- Treatment planning
- Service coordination
- Client advocacy
- Community outreach
- Program development
- HMIS database management
- Proficiency with MS Word
- Organizational skills
- Team collaborator
- Problem solving
- Conflict resolution
- Attention to Detail
Specialized Training And Certificates
- University of Phoenix, Bakersfield, CA, Bachelor of Science Degree in Human Services
- California State University of Bakersfield, Bakersfield, CA, Certificate in Ethics for Chemical Dependency, Certificate in Drug and Alcohol Studies
- CADTP, Sacramento, CA, Substance Use Disorder Registered Counselor
Timeline
Case Manager
Insight Housing
08.2024 - Current
Substance Abuse Specialist
Kern County Superintendent of Schools
01.2022 - 07.2023
Transitions Case Manager/Acting Supervisor
McFarland Female Community Reentry Facility
10.2018 - 10.2020
Housing Supervisor / Case Manager
Johnson Residential Facility
03.2013 - 10.2018
Housing Navigator Program Manager
God Cares
11.2010 - 03.2013
Bachelor of Science Degree - Human Services
University of Phoenix
Certificate - Ethics for Chemical Dependency
California State University of Bakersfield
Certificate - Drug and Alcohol Studies
California State University of Bakersfield