CHERISE ROSS
Laguna Hills,CA
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
17
17
years of professional experience
Work History
Resident Services Director
The Willows Foundation, Inc.
7 2020 - 7 2023
- Spearheaded and successfully managed the Resident Services Department, ensuring the highest level of support and satisfaction for residents.
Village Management Services/Security Dispatch
10.2013 - 07.2020
- Provided exceptional oversight and management of a diverse range of services catering to the needs of an active retirement community comprising approximately 20,000 residents.
Office Manager
Bellagio Spas & Salons
01.2004 - 10.2013
- Successfully managed the corporate offices, overseeing daily operations and ensuring smooth functioning across all departments.
Skills
Team Management
Regulatory knowledge
Facility Management
Human Resources
Teamwork and Collaboration
Problem-Solving
Time Management
Resident Supervision
Multitasking
Timeline
Village Management Services/Security Dispatch
10.2013 - 07.2020
Office Manager
Bellagio Spas & Salons
01.2004 - 10.2013
Resident Services Director
The Willows Foundation, Inc.
7 2020 - 7 2023