Summary
Overview
Work History
Education
Skills
Timeline
Generic
CHERISE WEBSTER

CHERISE WEBSTER

Conway,USA

Summary

Analytical professional with keen attention to detail seeking opportunities in data analysis, research, and problem-solving. Eager to contribute positively and grow professionally in a dynamic environment. Committed to delivering high-quality work and exceeding expectations in an entry-level position. Passionate about making a meaningful impact within a team-oriented setting.

Overview

10
10
years of professional experience

Work History

Quality Control (Problem Solver) Outbound/Shipdock

Amazon
09.2021 - Current
  • Addressed and fixed quality issues with packages.
  • Repaired damaged packages to maintain standards.
  • Ensuring scan compliance.
  • Handling customer returns.
  • Palletized packages and wrapped pallets for loading preparation.
  • Assisted in clearing jams and moving re-runs efficiently.
  • Packing
  • Fluid load trailers with packages.
  • Operate the scanner to manage pallet and shuttle openings.
  • Operate the scanner to manage the pallet and shuttle close to get ready for loading.
  • Completed TDR certification process.

Store Manager

Subway
04.2017 - 09.2021
  • Managed store opening procedures.
  • Managed daily deposit transactions.
  • Managed weekly scheduling.
  • Maintained high standards of customer satisfaction through effective issue resolution.
  • Managed store promotions and coordinated associate training for new campaigns.
  • Ordered new stock based on inventory needs.
  • Managed inventory on a weekly basis.
  • Managed recruitment and dismissal processes.
  • Conducted training sessions for onboarding employees.
  • Maintained product quality standards consistently for inspection readiness.
  • Kept restaurant clean and ensured products remained at protocol temperature.

CSR, Sales

AeroCare DME
12.2015 - 01.2017
  • Managed patient registration, appointment scheduling, and ensured smooth patient flow.
  • Ensure compliance with HIPAA regulations to maintain patient confidentiality
  • Trained patients in the operation of durable medical equipment, including CPAPs and oxygen systems.
  • Guided patients through payment program details.
  • Managed medical records, customer complaints, referrals.
  • Managed CPAP supply orders through a third-party vendor.
  • Ensured patient comfort through proper use of medical equipment.
  • Managed patient supply malfunctions effectively during on-call shifts.

Clinic Manager

Mindful Health Services
05.2015 - 12.2015
  • WeSupervised team of seven associates.
  • Facilitated organization of monthly meetings.
  • Facilitated understanding of payment methods and program offerings.
  • Oversaw clinic operations to meet state and federal standards.
  • Managed scheduling and execution of CPR certification courses for team members.
  • Supported billing inquiries and concerns.
  • Resolved patient and staff complaints efficiently.
  • Notified physician regarding issues with medical devices.
  • Maintained patient flow while practicing confidentiality and adhering to HIPAA regulations.
  • Facilitated discussions between providers, pharmaceutical companies, and DME companies.
  • Engaged in eclinical conferences alongside head nurse and provider to discuss father education in medical program.
  • Liaised with regulatory agencies to address insurance program requirements.
  • Facilitated communication with various private insurance agencies.
  • Managed scheduling and execution of weekly and monthly meetings.
  • Presented reports prior to shift.
  • Adhered to cleanliness protocols for examination rooms and equipment.

Education

Certificate - CNA

UAM MCGHEE
McGhee Arkansas
03.2012

Diploma - Genera Education

SANTA THERSA HIGH
San Jose, CA
06.1983

Skills

  • Lab processing
  • Telephone support
  • Management skills
  • Computer skills (EMR program, Eclinical)
  • Internet
  • Excel
  • Emails
  • Inventory
  • Patient care
  • Machine operations (industrial)
  • Organizational skills
  • Customer service
  • Writing and oral skills
  • Communication skills
  • Team player

Timeline

Quality Control (Problem Solver) Outbound/Shipdock

Amazon
09.2021 - Current

Store Manager

Subway
04.2017 - 09.2021

CSR, Sales

AeroCare DME
12.2015 - 01.2017

Clinic Manager

Mindful Health Services
05.2015 - 12.2015

Certificate - CNA

UAM MCGHEE

Diploma - Genera Education

SANTA THERSA HIGH

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