Cherlanda Houston
Marietta,United States
Summary
Experienced food service professional skilled in meal preparation, customer satisfaction, and upholding sanitary standards. Known for a collaborative spirit and reliability in fast-paced environments. Possessing a strong command of food safety protocols and efficient service delivery, consistently striving to exceed expectations in providing exceptional dining experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Sheltering Arms Early Education & Family Centers
08.2022 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
Courier Driver
Apple Logististics LLC
08.2021 - 08.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Daycare Teacher
Georgia Learning and Tutoring Center
08.2019 - 08.2021
- Ensures the safety and behavior of small children
- Designs craft projects and other creative activities for the children to complete
- Provides nutritional snacks provided by the center
Logistics Specialists (E-4)
United States Army
11.2013 - 01.2019
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Enhanced inventory management by implementing efficient tracking and organization systems.
Customer Service Associate
RaceTrac
04.2017 - 03.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Customer Service Representative
Vertex Solutions Group LLC
02.2016 - 04.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier
Wendys Fast Food
07.2011 - 02.2016
- Greeted customers entering store and responded promptly to customer needs.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Associates of Occupational Science - Dental Assisting
Fortis College
Smyrna, Ga06.2022
Skills
- Patient Greeting and Seating
- Periodontal Charting
- Supply Inventory Oversight
- Support Root Canal Procedures
- Sterilization Techniques
- Assist with Extractions
- Scheduling Patients
- Taking X-Rays
- Effectively Manage in-coming calls
- Performing Pediatric Coronal Polishing
- 4 Hand Dentistry
- Able to Identify and Assess Patient Needs
- Chairside Assisting Procedures
- Assisted with Root canals
- Assisted in treatment plans
- Assisted with crown prep/seating crowns/temp crowns
- Strong Verbal Communication
- Technical Proficiency
- Sanitation Procedures
- Effective Classroom Management
Certification
- National CPR Foundation, Roswell, GA, , (First Aid, AED, CPR) Exp. Jan 2027
- Radiology, GA, 01/07/19
- Fire Safety Exp. Aug 2027
Timeline
Teacher's Assistant
Sheltering Arms Early Education & Family Centers
08.2022 - Current
Courier Driver
Apple Logististics LLC
08.2021 - 08.2022
Daycare Teacher
Georgia Learning and Tutoring Center
08.2019 - 08.2021
Customer Service Associate
RaceTrac
04.2017 - 03.2018
Customer Service Representative
Vertex Solutions Group LLC
02.2016 - 04.2017
Logistics Specialists (E-4)
United States Army
11.2013 - 01.2019
Cashier
Wendys Fast Food
07.2011 - 02.2016
Associates of Occupational Science - Dental Assisting
Fortis College
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