Emily Daly
Chicago,IL
Summary
Accomplished educator, childcare provider, and service professional. Expert in customer service and early childhood education, demonstrating exceptional social perceptiveness and creative problem-solving skills. Transformed educational and guest experiences by leveraging art & drama expertise.
Overview
12
12
years of professional experience
Work History
Teacher's Assistant
Early Childhood Learning Center
2021.08 - 2023.05
- Provided emotional and physical support to children ages 1 - 6.
- Engaged creatively with children through storytelling, dramatic play, and creative projects.
- Supported lead teachers with schedule prep, transitions, and classroom set-up/clean-up.
- Created content for school's Instagram page.
Hostess
Public Hotel
2018.10 - 2019.01
- Answered customer questions about hours, seating, wait times, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their experience.
- Supervised coat check during upscale events/parties.
Teacher
University Of California, Irvine
2016.09 - 2018.05
- Developed strong relationships with students and colleagues by maintaining open lines of communication and fostering a supportive and empathetic learning environment.
- Led undergraduate Acting students in scenework, improv exercises, and monologue coaching.
Front Desk Receptionist
University of Evansville
2011.08 - 2018.05
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Rented out equipment to students.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Provided directions, information, and assistance to parents, students, and visitors of the school.
Hostess
Figaro Bistrot
2015.05 - 2015.08
- Supported servers, food runners, and bussers.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations, answered phone calls, and managed front-of-house operations during restaurant's busy brunch hours.
Education
Master of Arts - Acting
University of California, Irvine
Irvine05.2018
Bachelor of Arts - Theatre
University of Evansville
Evansville, IN05.2011
Skills
Childcare
Early Childhood Education
Art & Drama
Acting Instruction
Customer Service
Patience and Empathy
Social Perceptiveness
Familiarity with POS systems
Creative Writing
Guest Greeting and Seating
Timeline
Teacher's Assistant
Early Childhood Learning Center
2021.08 - 2023.05
Hostess
Public Hotel
2018.10 - 2019.01
Teacher
University Of California, Irvine
2016.09 - 2018.05
Hostess
Figaro Bistrot
2015.05 - 2015.08
Front Desk Receptionist
University of Evansville
2011.08 - 2018.05
Master of Arts - Acting
University of California, Irvine
Bachelor of Arts - Theatre
University of Evansville
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