Chermaine Galimore
Stone Mountain,GA
Summary
Offering solid foundation in organizational skills and customer service with readiness to embrace new challenges and learn quickly. Brings ability to manage inventory and assist customers efficiently. Ready to use and develop organizational and customer service skills.
Overview
5
5
years of professional experience
Work History
Caregiver
Passion To Care
04.2024 - 07.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Beyond Finance
01.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Concierge
Capital Concierge
10.2021 - 12.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Security
Eagle Eye
06.2020 - 12.2022
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent team work and collaboration with colleagues
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas
Nutrition Assistant
Charles R. Drew Charter School
08.2021 - 10.2022
- Increased patient satisfaction through attentive service and timely delivery of meals.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Education
Maynard Jackson High
Atlanta,GA05-2016
Skills
- Respectful and compassionate
- Time management
- Critical thinking
- Active listening
- Data entry
- Problem-solving
Languages
English
Timeline
Caregiver
Passion To Care
04.2024 - 07.2025
Customer Service Representative
Beyond Finance
01.2023 - 04.2024
Concierge
Capital Concierge
10.2021 - 12.2022
Nutrition Assistant
Charles R. Drew Charter School
08.2021 - 10.2022
Security
Eagle Eye
06.2020 - 12.2022
Maynard Jackson High
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