Cherokee Ramirez
Hermiston,Oregon
Summary
Strong minded and multitasking self taught Office Administrator. Taking on multiple trucking companies on and efficiently changing safety rating scores and pridefully creating positive work environments for employees. Effectively striving to create new rules with employees to create a less hostile work environment making them feel just as important while still maintaining state and federal regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Administrator
Los Carnales Trucking, LLC / RB3, LLC
09.2020 - Current
- interviewed and hired employees, run all FMCSA clearinghouse checks, Manage all paperwork related to hiring
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
- Ensure all payroll Sheets are filled out or time cards with supporting documents to process payroll
- payroll specialist using Quickbooks
- Regularly and efficiently bill brokers weekly, maintain receivable and accounts payable
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reconciled account files and produced monthly reports.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Keep records of maintenance files, annual inspections, Equipment lists per company, parts inventory
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Efficiently obtained Commercial insurance, maintaining commercial insurance, keeping record of my and all accident and removing and adding employees in an timely manner
Company Owner
Black Sheep Trucking LLC
02.2020 - 09.2022
- Keep record of all of the FMCSA and Clearinghouse required items for Owner Operators
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
- Ensure all payroll Sheets are filled out or time cards with supporting documents to process payroll
- Payroll specialist using Quickbooks
- Regularly and efficiently bill brokers weekly, maintain receivable and accounts payable
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reconciled account files and produced monthly reports.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Keep records of maintenance files, annual inspections, Equipment lists per company, parts inventory
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Efficiently obtained Commercial insurance, maintaining commercial insurance, keeping record of my and all accident and removing and adding employees in an timely manner
Office Administrator For Multi Companys
Purosho LLC/ Purosho Xpress LLC/ AVR TransportLLC
02.2019 - 12.2021
- interviewed and hired employees, run all FMCSA clearinghouse checks, Manage all paperwork related to hiring
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
- Ensure all payroll Sheets are filled out or time cards with supporting documents to process payroll
- payroll specialist using Quickbooks
- Regularly and efficiently bill brokers weekly, maintain receivable and accounts payable
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reconciled account files and produced monthly reports.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Keep records of maintenance files, annual inspections, Equipment lists per company, parts inventory
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Efficiently obtained Commercial insurance, maintaining commercial insurance, keeping record of my and all accident and removing and adding employees in an timely manner
Dispatcher Office Assistant
Krome/ Villarreal Trucking/ Lionsgate Trucking LLC
01.2015 - 02.2019
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Trained and supervised employees on office policies and procedures.
- Liaised with external agencies such as police departments or utility companies to coordinate collaborative responses when needed.
- Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
- Implemented quality control measures within the office environment to maintain high standards of performance among team members.
- Proofread and edited documents for accuracy and grammar.
- Completed daily logs for management review.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Developed and implemented strategies to streamline office operations.
- Increased customer service success rates by quickly resolving issues.
- Assisted in training new hires on dispatch protocols, contributing to a well-prepared workforce.
- Assisted in the development of policies and procedures for dispatch operations, contributing to a safer and more efficient workplace.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callout's.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with payroll, reviewing payroll sheets and time cards
- Accounts receivable and accounts payable
- Assist in monthly reconciling and obtaining various reports necessary to ensure all monies were accounted for in all accounts
Nursing Assistant
Regancy Hermiston Nursing And Rehabilitation
06.2014 - 01.2015
- Delivered high-quality care to patients in nursing facility.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Facilitated personal hygiene management, feeding and ambulation.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Documented care actions by completing records and logs in medical software system.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported patients between rooms and appointments or testing locations.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported needs of 6+ residents under long-term care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Education
Future Licensed - Cosmetology Education
Paul Mitchell The School
Richland, WA10.2024
Certificate - Human Resources Management
San Joaquin Valley College
Visalia, CA11.2017
High School Diploma -
Hermiston High School
Hermiston, OR05.2014
Skills
- Business Correspondence
- Office Management
- Quickbooks, excel, word, docusign
- Computer Skills
- Bookkeeping
- Database entry
- Payroll Administration
- Document Scanning
- Human Resources Management
- Office Administration
- File Organization
- Hiring and Training
- Tax Preparation
Certification
- Certificate in Human Resourses
- Certificate of Training for Balayage Training by Pretty In A Minute
- Certificate of Training for Hair Extensions by Pretty In A Minute
Timeline
Office Administrator
Los Carnales Trucking, LLC / RB3, LLC
09.2020 - Current
Company Owner
Black Sheep Trucking LLC
02.2020 - 09.2022
Office Administrator For Multi Companys
Purosho LLC/ Purosho Xpress LLC/ AVR TransportLLC
02.2019 - 12.2021
Dispatcher Office Assistant
Krome/ Villarreal Trucking/ Lionsgate Trucking LLC
01.2015 - 02.2019
Nursing Assistant
Regancy Hermiston Nursing And Rehabilitation
06.2014 - 01.2015
Future Licensed - Cosmetology Education
Paul Mitchell The School
Certificate - Human Resources Management
San Joaquin Valley College
High School Diploma -
Hermiston High School
- Certificate in Human Resourses
- Certificate of Training for Balayage Training by Pretty In A Minute
- Certificate of Training for Hair Extensions by Pretty In A Minute
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