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Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Dedicated Residential Manager with a strong background in behavioral health and youth care. Led multidisciplinary teams to improve program delivery and ensure regulatory compliance. Pursuing a bachelor's degree in business administration to strengthen operational leadership. Specializes in tenant relations, facility management, and conflict resolution, driving residential satisfaction and operational success.

At Delta Projects Inc., I excelled as a Residential Manager, enhancing resident satisfaction and safety through effective leadership and crisis intervention. My adeptness in facility oversight and exceptional organizational skills led to significant improvements in operational efficiency and resident care. Renowned for reliability and excellent communication, I consistently developed and executed targeted action plans, driving positive outcomes.

I am a 39-year-old woman from Amsterdam, the Netherlands, and I moved to Australia 13 years ago for work and travel. I have lived in Perth, WA, and Darwin, NT. I hold an Australian driver’s license and am proficient in English (IELTS academic band score of 7.5) and fluent in Dutch.

My professional background as a social worker encompasses coaching, counseling, team management, and the development of innovative methods and courses.

I have extensive expertise in forensic work, crisis intervention, mental health and disability challenges, including aggression, as well as prevention and rehabilitation within (forensic) psychiatric settings and the community.

I hold a Bachelor’s degree in Social Work and have over 17 years of experience working with various methodologies. My strengths lie in coaching, observation, problem analysis, and devising step-by-step solutions. I excel in organization and planning, and I believe that effective teamwork is rooted in communication, feedback, transparency, coaching, and a sense of humor.
I adapt my communication style to build strong rapport with clients and their families, employing active and reflective listening techniques. I am adept at collaborating with both government and non-government organizations, as well as liaising with lawyers, police, and other professionals to ensure clients receive the appropriate support. My experience includes working with individuals with complex needs and diverse cultural backgrounds, including Indigenous Australians. In my roles as a Senior Mental Health Social Worker and Residential Manager, I have provided tailored support based on individual needs.


Hello My name is Nkyia Jackson . I have 10+ years experience working in the Mental health field. I’ve Worked with Adults and Children. I’ve worked in multiple locations such as facilities , group homes , personal care homes , schools and day cares. Throughout my experience my goal is to always help and support others. Below I have attached 3 of my references . Thank you ! 1. Kenyetta Montford +1 (973) 286-9804 2. Cayla Oliver +1 (470) 269-3672 3. Kimberly Capello 1 (570) 856-7498 Authorized to work in the US for any employer

Cheron H. Bethea

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Residential Manager

Recovery/Wellness Coach (Intern)

Coordinator (Volunteer)

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Certificate -

Recovery & Wellness Coach Certification -

High School Equivalency Diploma -

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Residential Manager

Recovery/Wellness Coach (Intern)

Coordinator (Volunteer)

Certificate -

Recovery & Wellness Coach Certification -

High School Equivalency Diploma -

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