Cherrie Cheshire Hiatt
Unlimited Painting and More, LLC
O’Fallon,MO
2027
years of professional experience
Property management professional with solid foundation in office administration and tenant relations. Proven ability to streamline operations and enhance tenant satisfaction through effective problem-solving. Exhibits collaborative mindset, adaptability, and focus on achieving results in dynamic settings.
Work History
Office Administration
- Supported office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.
- Streamlined office administration tasks for increased productivity and smooth daily operations.
- Maintained open lines of communication between office administration and field teams, fostering collaboration towards shared goals.
- Managed contract and price negotiations with office vendors and service providers.
Property Manager
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Developed and maintained strong tenant relationships to enhance satisfaction and retention.
- Managed budgets and financial reports, optimizing resource allocation for maximum efficiency.
- Led property marketing initiatives, increasing visibility and attracting prospective tenants.
- Implemented operational improvements that enhanced workflow efficiency across multiple properties.
- Coordinated maintenance requests, improving response times and service quality for residents.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Multisite Property Manager
- Supervised daily operations across multiple properties, ensuring compliance with company policies and local regulations.
- Developed and implemented maintenance schedules, improving property upkeep and tenant satisfaction.
- Coordinated vendor relationships, negotiating contracts to enhance service delivery while controlling costs.
- Trained and mentored junior property management staff, fostering professional growth and operational efficiency.
- Analyzed financial reports to identify trends, preparing recommendations for budgetary adjustments and resource allocation.
- Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
- Collaborated with ownership groups to provide accurate financial reporting and updates on property performance metrics.
- Oversaw successful property renovations by coordinating contractors, supervising construction progress, and managing timelines to minimize tenant disruptions.
- Managed budgets for each property effectively to minimize expenses while maintaining high-quality living environments for residents.
Property Manager
2 Years- Achieved operational excellence through meticulous attention to detail and strict adherence to company policies.
- Realized significant improvements in collections and occupancy rates for distressed properties through targeted strategies.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Property Manager
2 Years- Drove marketing strategy development and cost-reduction initiatives while preserving community integrity.
- Developed budgets and forecasts, monitoring expenses to maintain financial health.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Implemented streamlined rental collection systems and provided training for leasing personnel, resulting in increased occupancy and decreased bad debt.
- Oversaw bidding processes for significant capital improvements, encompassing roofing, asphalt work, landscaping, and full interior renovations.
Property Manager
2 Years- Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
- Managed property budgets, ensuring accurate financial reporting and timely expense tracking.
- Monitored property performance metrics to identify areas for improvement and optimize operations.
- Developed marketing strategies to attract new tenants and reduce vacancy rates across multiple properties.
- Implemented maintenance schedules and supervised vendors to maintain property standards.
- Coordinated tenant communications and resolved issues to enhance resident satisfaction.
Property Manager
2 Years- Managed a 480-unit property and supervised a team of ten. Marquette Management operates without a corporate office, which required direct contact with the owner. All operational and financial functions were handled on-site.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Implemented marketing strategies to attract new tenants and reduce vacancy rates.
- Led team meetings to foster collaboration and improve operational workflows.
Property Manager
9 Years- Led strategic integration post-merger with Paragon Group Property Services Inc., advancing to property manager at Camden.
- Oversaw property sales operations of 4 assets, maintaining continuity at sold sites until new management roles were secured.
- Devised and implemented training programs for distressed property management, enhancing renovation efforts and elevating occupancy rates.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated appointments to show marketed properties.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Contributed to the strategic direction of the outreach marketing board within the St. Louis region.
Education
High School Diploma
- Annual Management Training St. Louis Apartment Association
- Annual Fair Housing Training
- Annual OSHA Training
- Annual Budget Preparation for On-Site Properties
- Basic LIHTC Experience
Skills
Ability to plan
create and adhere to an annual budget.
Experience with interior and exterior renovation.
Transform distressed properties into high occupied/high income producing communities
Success with all aspects of marketing that relate to company branding as well as individualized community branding.
Experienced in marketing and managing in house corporate apartments.
Maintain strong relations with locators
vendors and multiple corporate housing companies.
Microsoft Word / Microsoft Excel/ Safe Rent/ OPS Technology/Yardi/MRI/Onesite
Timeline
Property Manager
Gundaker Commercial Group
01.2009 - 01.2011Read More
Property Manager
Cohen-Esrey Communities L.L.C
01.2007 - 01.2009Read More
Property Manager
Kohner Properties, Inc.
01.2005 - 01.2007Read More
Property Manager
Marquette Management
01.2003 - 01.2005Read More
Property Manager
Camden
01.1994 - 01.2003Read More
Office Administration
Unlimited Painting and More, LLC
2018 - CurrentRead More
Property Manager
The Lipton Group
2016 - 2017Read More
Multisite Property Manager
Compass Rock Real Estate , LLC
2014 - 2016Read More
Apostolic Christian Academy
High School Diploma
Read More