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Dedicated financial counselor proudly offering several years of experience in processing financial forms and obtaining healthcare documents and information. With knowledge of patient account management and patient satisfaction. Supplying exemplary time management and issue resolution skills.

Self-sufficient Insurance Verifier working independently and performing several tasks at once. Skilled at drafting and submitting complex insurance correspondence and monitoring all data transition processes. Sound communication and interpersonal abilities.
Well-organized Insurance Verifier with 8 years of experience as an insurance verifier in the Houston,TX area. In-depth knowledge of overseeing and initiating insurance coverage for patients. Expertise in service activity monitoring and electronic workflow completion.
Friendly Insurance Verifier with many years of experience as a professional. Looking to tackle new responsibilities in the medical insurance verification industry. Skilled at reviewing, analyzing, and interpreting various insurance policies.
Multitasking individual boasting background determining health insurance benefits for patients. Highly organized Financial Counselor successfully liaises with multiple parties, including patients and physicians to ensure smooth workflows and effective communication.

Multitasking professional authorized to work in the US, specializing in health insurance benefits determination for patients. Proven track record as a Financial Counselor, facilitating effective communication between patients and healthcare providers. Expertise in analyzing complex financial data and creating tailored financial plans, resulting in reduced debt and increased savings for clients. Strong problem-solving abilities contribute to significant fiscal optimization for diverse clientele.

At Medical City Plano, I excelled as a Financial Counselor, where my expertise in insurance verification and exceptional relationship-building skills led to streamlined patient registration processes and enhanced cash flow management. By focusing on precise insurance data processing and effective communication, I significantly improved payment reconciliation accuracy and patient satisfaction.

At Carilion Health Systems, a skilled Financial Counselor excelled in streamlining insurance verification and enhancing revenue cycle management. Demonstrated expertise in healthcare regulations and claims processing, coupled with exceptional problem-solving abilities, led to significant improvements in reimbursement rates. Known for meticulous audits and effective staff training, consistently surpassed performance metrics, showcasing a blend of critical thinking and communication prowess.
I recently retired from Carilion Health Systems after twenty-six years of service. It was a pleasure working for and gaining knowledge during my years of service with this organization. During the year after retirement, I traveled with and spent quality time with family.

Cherry Ponteras

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Financial Counselor

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Bachelor of Arts - English Education

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Financial Counselor

Bachelor of Arts - English Education

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