Overview
Work History
Timeline
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Cherry Lou Franzen

271 Knoxbury Ct, Gurnee,IL

Overview

18
18
years of professional experience

Work History

E-Commerce Personal Shopper

Justfab101 Fashion Shop, LLC
06.2016 - Current
  • Maintained a high level of product knowledge, staying up-to-date on the latest offerings from various brands and designers.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
  • Provided personal shopping services for product categories ranging from mid luxury to luxury items.
  • Packing & Shipping weekly to the Philippines.
  • Doing spreadsheets for my sales for the week.
  • inventory tracking.
  • Handles my 71, 000 followers on instagram.
  • shopping at the Outlets every day and pick up orders.



Logistics Officer

F & E Group of Companies, Inc
05.2010 - 03.2014
  • Provided procurement of goods for the restaurant.
  • Supervised logistics functions and operations.
  • Coordinated cross-functional teams in executing complex logistics projects, resulting in successful completion within deadlines and budgets.
  • Established strong relationships with suppliers to achieved friendly budget.
  • Maintain First in First out of the supplies.
  • Conducted audits to improve office logistics practices and procedures.
  • Implemented advanced forecasting models, improving demand planning accuracy and reducing stockouts for inventory levels in the commissary/warehouse.
  • incharged of the vehicles registrations for the drivers.

Executive Secretary

F & E Group of Comapnies
03.2007 - 04.2010
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Enhanced executive productivity by efficiently managing schedules and appointments.
  • Answered high volume of phone calls and email inquiries.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Organized and updated schedules for executives.
  • Coordinated travel arrangements and bookings for executive staff.
  • Took notes and dictation at meetings.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for the CEO.
  • Filed paperwork and organized computer-based information.

Timeline

E-Commerce Personal Shopper

Justfab101 Fashion Shop, LLC
06.2016 - Current

Logistics Officer

F & E Group of Companies, Inc
05.2010 - 03.2014

Executive Secretary

F & E Group of Comapnies
03.2007 - 04.2010

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Cherry Lou Franzen