Results-driven professional with five years of experience in caregiving, customer service, and business management. Skilled in engaging diverse personalities and fostering resilience in workplace environments. Committed to enhancing lives through dedicated efforts and continuous skill development. Authorized to work in the US and eager to contribute to a collaborative team.
Work History
Assistant Manager
4 Years 11 Months
Little Caesars | 06.2015 - 05.2020
Received a promotion to assistant manager
Earned three raises due to demonstrated performance and commitment
Acquired cash handling skills to ensure accurate transactions
Assisted management in daily operations to ensure efficient workflow and customer satisfaction.
Trained team members on company policies, food safety standards, and customer service protocols.
Direct Support Professional
1 Year 5 Months
REM WISCONSIN | 03.2019 - 08.2020
Administered medication to ensure proper health management
Provided personal and hygiene care to enhance comfort and well-being
Prepared meals tailored to dietary needs and preferences
Completed AED certification course
Completed CPR certification course
Recruited as lead worker
Supported individuals with disabilities in daily living activities to promote independence.
Business Owner
5 Years 2 Months
Get It Done Cleaning Service, LLC | 08.2021 - Current
Trained five individuals in professional residential cleaning standards, enhancing service quality.
Managed daily operations, ensuring quality cleaning services and customer satisfaction.
Cultivated strong client relationships, resulting in increased repeat business and referrals.
Have been in business for over 5 years.
Education
GED
North Central Technical College | Wausau, WI | 05-2027
Skills
Caregiving
Meal Preparation
Medication Administration
Cash Handling
Training
Customer Service
Management
Residential Cleaning
Patient Care
Assistant Manager Experience
Customer support
Client relations
Certification
First Aid
CPR and AED May 2019
Certified Loctician- Completed a class and earned certificate of completion for maintaining and repairing dreadlocks