Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Affiliations and Extracurriculars
Timeline
Generic

Chervin Sansano

San Luis Obispo,CA

Summary

Highly motivated Pre-med student eager to learn more about practical healthcare applications especially in areas of dermatology and neurological settings. Devoted to advancing care for patients with sound diagnostics and treatment protocols. Skilled in helping patients feel comfortable with procedures and obtaining relevant information. Also versed in communication skills and customer service. Looking for medical internships and/or entry-level jobs in the field.

Overview

6
6
years of professional experience

Work History

Server/Waiter

Kumiko Japanese Cuisine
02.2023 - Current
  • Provide the perfect service experience for restaurant patrons
  • Ensure the guest feels important and welcome in restaurant
  • Ensure hot food is hot and cold food is cold
  • Adhere to timing standards for products and services
  • Look for ways to consolidate service and increase table turns
  • Present menu, answer questions, and make menu recommendations
  • Serve customers in accommodating manner
  • Must know all food liquor, beer, wine, and retail offered
  • Apply positive suggestive sales approach to guide guests
  • Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates
  • Look for ways to avoid waste and limit costs
  • Assist in keeping restaurant clean and safe
  • Provide responsible service of alcoholic beverages
  • Deliver food and beverages to any table as needed
  • Must follow all cash handling policies and procedures
  • Report to property on time and in proper uniform
  • Process payments of food and drink orders with cash register
  • Coordinate with kitchen staff to deliver accurate food orders
  • Supported needs of 5- person wait staff who attended to specific needs of countless customers daily for Japanese restaurant with social relevancy and intentionality

Stylist/Sales Associate

Kate Spade New York
10.2022 - 02.2023
  • Understand how individual productivity impacts store
  • Behave like a brand ambassador
  • Model sales behaviors taught in company sales training programs
  • Maintain high energy on sales floor
  • Consistently achieve sales goals
  • Able to work with multiple customers simultaneously
  • Consistently anticipate and meet customers’ needs
  • Service all customers according to Kate Spade Approach standards
  • Participate as team member and encourage team to meet and exceed performance standards
  • Champion company initiatives and supports management decisions
  • Demonstrate professional ethics
  • Up-sold customers
  • Answered incoming calls
  • Assisted with returns
  • Provided pleasant customer service

Hostess

Lido Beach Resort
09.2022 - 02.2023
  • Welcome guests in a warm and friendly manner
  • Ascertains their dining/lodging needs
  • Seats guests and manage the seating chart
  • Monitors restaurant activity to determine seating and dining flow
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner
  • Performs opening and closing duties, as needed
  • Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

Food Handler/Cashier

Poke Bowlz
08.2019 - 08.2022
  • Serve and engage with customers per average shift
  • Educate customers on promotions and new menu items
  • Recognized as top performer at restaurant mentioned by online reviews
  • Overlooked staff members at any given time by assigning tasks and ensuring both customer and restaurant standards were met
  • Formally trained new hires on menu items, POS system, company standards, and customer expectations
  • Swiftly resolve conflict resulting in customer satisfaction 100% of time
  • Warmly greet new and regular customers to develop relationships resulting in customer loyalty
  • Creating positive patron experience by delivering exceptional customer service to all customers
  • Community Involvement/Extracurricular Activities

Nanny

10.2017 - Current
  • Cooked, cleaned, entertained, transported, and educated six ages 1-10 for up to 8 hours, days week
  • Tutored and assisted then with assignments
  • Carefully follow parents instructions regarding schedules, chores, discipline, and free time

Education

Bachelor's degree - Interdisciplinary Studies

California Polytechnic State University, Obispo
San Luis Obispo, CA
06.2025

High school diploma -

Tesoro High School
Rancho Santa Margarita, CA
06.2021

Skills

  • Waiting Tables
  • Event and Activity Planning
  • Performing EKGs
  • Pulse Oximetry
  • Taking Vital Signs
  • Patient Engagement
  • Orientation Sessions
  • Medical Terminology
  • Communication skills
  • Customer Service

Additional Information

  • Authorized to work in the US for any employer

Languages

tagalog
Limited Working

Affiliations and Extracurriculars

1. WOW Leader (Orientation Leader)

Cal Poly New Student and Transition Programs - San Luis Obispo, CA

May 2022-October 2022

  • Engaged in weekly training programs months prior to event
  • Attentively listened to, respected, and learned from peers regarding social opinions
  • Participated in weekly presentations and webinars
  • Contacted and communicated with local businesses to organize events
  • Actively worked with a partner in order to coordinate schedules, programs, and activities
  • Organized a week-long tentative schedule filled with presentations, events, and
    scheduled break times
  • Served as a mentor and leader to incoming first-year college students
  • Answered any questions honestly and respectfully from incoming first-year college
    students
  • Served as a source of information, trust, and mandated reporter
  • Engaged in societal topic conversations and led dialogues with respect and intent to
    educate

2. Delta Gamma Sorority
Cal Poly Fraternity and Sorority Life - San Luis Obispo, CA
January 2022 to Present

  • Served on the communications committee and regularly constructed emails to members of the San Luis Obispo Community in order to strengthen community ties
  • Participate in weekly meetings where the future plans of the chapter is discussed
  • Participate in monthly service hour events and meeting a minimum of 5 volunteer hours
    per quarter
  • Plan and execute multiple philanthropy events to support the Service for Sight
    Foundation
  • Engage in weekly social awareness and diversity, equity, and inclusion dialogues in
    which members of
  • the chapter are educated on society matters on campus, in San Luis, or on a national level

3. Mustang Mentor

Mustang Mentorship Program (MMP) - San Luis Obispo, CA

September 2023- Present

  • Pivot students creatively and proactively
  • Nurture professional networks and connections
  • Broaden career opportunities for young students
  • Assist and support mentee with career questions and concerns
  • act as a role model to younger students and a source of reliable information
  • meet with mentee twice a month

Timeline

Server/Waiter

Kumiko Japanese Cuisine
02.2023 - Current

Stylist/Sales Associate

Kate Spade New York
10.2022 - 02.2023

Hostess

Lido Beach Resort
09.2022 - 02.2023

Food Handler/Cashier

Poke Bowlz
08.2019 - 08.2022

Nanny

10.2017 - Current

Bachelor's degree - Interdisciplinary Studies

California Polytechnic State University, Obispo

High school diploma -

Tesoro High School
Chervin Sansano