Cheryl Ann Tran
Hollister,CA
Summary
I am seeking a healthcare opportunity that allows me to use my experience and training and show my passion for helping others.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Asst Business Office Manager
Spyglass- Pacific Hills Post Acute
Morgan Hill
12.2025 - Current
- Confirmed census for patients in the building
- Verified all insurance information along with any secondary
- Processed any payments made to the facility for patients
- Mailed out statements to residents/family regarding balances on account
- Reverified MediCal to ensure that any custodial patients had active coverage
- Addressed any issues with family that didn’t understand what insurance is covering while in snf
Admissions Coordinator
Covenant care-Pacific Hills Manor/ Spyglass
Morgan Hill
09.2019 - 08.2026
- Reviewed referrals from hospitals to ensure that patient was snf appropriate
- Obtained authorizations for patients that planned for admissions
- Followed up with hospital on any patient planned to discharge to snf
- Ensured hospital stay dates and insurance were correct
- Answered any questions from patients families regarding snf stay
- Organized and prepared patient rooms for a pleasant comfortable stay
Hospital Volunteer
Hazel Hawkins Hospital Volunteer
Hollister, CA
02.2012 - 08.2014
- Assisted patients and families at Hazel Hawkins Hospital information desk
- Assisted patients in navigating hospital facilities
- Greeted visitors and guided them through hospital departments
- Responded to patient questions with calm, respectful communication
- Supported front desk operations by welcoming patients and visitors
- Maintained volunteer area supplies and organized hospital materials
Receptionist
Covenant Care- Pacific Hills Manor
Morgan Hill, California
- Answered phone calls and directed them to specific departments
- Greeted visitors and directed them to the appropriate patient room
- Made sure all orders and faxes were received timely
- Delivered messages and supplies to nursing and clinical units
- Supported patient transport between waiting areas and care locations
Education
Associates of Science Degree - Medical Assisting
Monterey Peninsula College
Skills
- Patient history intake
- Basic medical knowledge
- Patient assistance
- Patient support
- Patient registration
- Medical records management
- Front desk management
- Microsoft Office
- Able to multi-task
- Dependable and excellent organizational skills
- Patient communication skills
- Patient privacy
- Compassionate care
- Data entry
Certification
BLS for Healthcare Providers (AHA)
Timeline
Asst Business Office Manager
Spyglass- Pacific Hills Post Acute
12.2025 - Current
Admissions Coordinator
Covenant care-Pacific Hills Manor/ Spyglass
09.2019 - 08.2026
Hospital Volunteer
Hazel Hawkins Hospital Volunteer
02.2012 - 08.2014
Receptionist
Covenant Care- Pacific Hills Manor
Associates of Science Degree - Medical Assisting
Monterey Peninsula College