Detail-oriented professional with extensive experience in administrative support and logistics management. Proven track record in coordinating complex calendars and streamlining communication, resulting in efficient operations and improved visitor experiences in park environments.
Overview
13
13
years of professional experience
Work History
State Park Ranger
Department of Environmental Protection
Dunedin
10.2021 - Current
Monitored park areas for compliance with environmental regulations.
Educated visitors on park rules and conservation during guided tours.
Assisted in maintaining trails, campsites, and facilities for public accessibility.
Conducted safety checks of park equipment and emergency response tools.
Reported wildlife sightings and environmental changes to management.
Enforced park regulations to ensure a safe environment for visitors.
Managed visitor traffic flow within designated park areas.
Performed search and rescue missions to locate lost or stranded visitors.
Executive Assistant
Experian Credit Reporting Agency
Clearwater
10.2017 - 06.2021
Managed complex calendars for executives, ensuring optimal scheduling and efficiency.
Coordinated travel arrangements, including itineraries and accommodations for staff.
Prepared comprehensive reports and presentations for internal meetings and external clients.
Organized company events and meetings, facilitating logistics and participant engagement.
Maintained confidential files and records, ensuring compliance with data protection standards.
Collaborated with various departments to streamline communication and workflow processes.
Supported budget management by tracking expenses and processing invoices accurately.
Maintained confidential records and files related to executive operations.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Monitored incoming emails and responded accordingly in a timely manner.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Answered telephone calls from customers or clients providing assistance where necessary.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Coordinated meeting and work schedules for staff teams and executives.
Set up meeting and event logistics for senior management and updated calendars.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Managed and tracked expenses to meet company budget requirements.
Managed all aspects of catering needs for special events hosted by the organization.
Conducted research on various topics as requested by executives or senior management personnel.
Developed effective filing systems for easy retrieval of information when needed.
Leveraged word processing software to create proposals, letters and memos.
Facilitated communication between senior management and staff.
Handled confidential information with discretion and integrity.
Facilitated communications by forwarding emails, transferring calls and filing documents.
Compiled meeting agendas and supportive materials ahead of meetings.
Coordinated multiple schedules using online calendaring system.
Took detailed notes in meetings and disseminated information afterward.
Administrative Assistant
Clarity Services
Clearwater
08.2013 - 10.2017
Coordinated meetings and prepared agendas, ensuring all materials were ready.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Handled incoming calls and directed inquiries to appropriate personnel promptly.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Maintained filing system and electronic records for efficient document retrieval.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Prepared reports and presentations using Microsoft Office Suite for team review.
Supported onboarding process by preparing training materials and scheduling sessions.
Organized travel arrangements and itineraries for staff attending conferences and meetings.
Created travel arrangements and distributed travel details to appropriate personnel.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Compiled data from various sources into organized reports for review by management team.
Drafted written correspondence including letters, memos, reports, and presentations for management staff.
Managed database systems containing customer contact information.
Used voice recorder or notepad to compose and transcribe meeting minutes.
Education
Associate of Arts - English/History
University of Kentucky
Lexington, KY
05-1991
Skills
Environmental compliance
Wildlife management
Visitor engagement
Trail maintenance
Emergency response
Logistics management
Schedule management
Budget tracking
Expense reporting
Office administration
Document preparation
MS Office expertise
Professional phone etiquette
Email organization
Administrative support
Conference planning
Videoconference preparation
Problem-solving skills
Travel coordination
Self-starter mentality
Vocabulary skills
Videoconference preparation
Affiliations
Guardian Ad Litem, 6th Circuit Court Pinellas County