Cheryl Collins
Mount Pleasant,MI
Summary
Skilled Employment Coach and former Assistant Manager at Burger King, adept in interview coaching and employer engagement. Excelled in enhancing community contribution and workplace etiquette, achieving significant improvements in client job retention. Mastered multitasking and documentation, consistently meeting deadlines and exceeding employer expectations without compromising quality.
Overview
30
30
years of professional experience
Work History
Employment Coach
Mid Michigan Industries
MMt. Pleasant , MI
11.2007 - Current
- Take person serve out in the community for job exploration.
- Help the person serve find jobs that match their interests and skills.
- Provide individuals with the skills needed to contribute to their community.
- Provide life skills training to individuals with disabilities.
- Deliver person-centered support.
- Enhance their communication skills.
- Advocate the person serve.
- Record keeping, and other administrative tasks.
- Interacted with the Program Specialist and Case Managers for the benefit of the person served.
Assistant Manager
Burger King
Mt. Pleasant , MI
09.1994 - 07.1995
- Implemented quality control measures to uphold company standards.
- Ensured compliance with safety regulations and company policies.
- Communicated regularly with customers to gain insights into their needs.
- Maintained accurate records of sales transact.
- Interacted closely with team members on a daily basis.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
Education
Associate Degree - Early Childhood Education
Mid Michigan Community College
Mt. Pleasant, MI06-2010
Skills
- Interview coaching
- Employer engagement
- Workplace etiquette
- Individualized planning
- Job search strategies
- Diversity training
- Multitasking
- Documentation and recordkeeping
- Job retention support
- Multitasking capacity
- Up to date on Relias
- CPR and First Aid
Timeline
Employment Coach
Mid Michigan Industries
11.2007 - Current
Assistant Manager
Burger King
09.1994 - 07.1995
Associate Degree - Early Childhood Education
Mid Michigan Community College