Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Professional Youth Program Specialist
Iowa State University Extension
Sioux City, IA
10.2008 - 09.2024
Support staff and volunteers through training to provide safe and caring environments where youth can develop their leadership, communication, and team skills
Partnership development with other youth serving and community organizations
Support the county in training new youth staff
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Assisted in developing partnerships with local agencies that can provide additional services to youth enrolled in the program.
Conducted outreach efforts to recruit new members into the program.
Worked closely with teachers to identify at-risk students who need extra attention or resources.
Developed individualized plans to help youth develop toward expected social, developmental and educational goals.
Designed educational materials such as handouts or brochures about the program.
Developed effective strategies for engaging youth in meaningful activities.
Participated in professional development opportunities related to working effectively with adolescents.
Neighborhood Services Supervisor
City of Sioux City
Sioux City, IA
12.2006 - 10.2008
Manage neighborhood services team
Write and assist with management of HUD grants
Work with neighborhood families to assist in needs of the neighborhood
Development of neighborhood parks and other recreation facilities
Monitored employee attendance, addressing any punctuality or absenteeism issues.
Organized client meetings to provide project updates.
Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Upward Bound Director
Briar Cliff University
Sioux City, IA
06.1997 - 09.2005
Manage Upward Bound staff
Write and manage federal TRIO grant
Create programming and curriculum to meet the needs of the grant objectives and the program participants
Assist youth in developing future goals that include college and career objectives
Identified opportunities for improvement in operational performance metrics.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Represented the organization at industry events, conferences, and public meetings.
Prepared staff work schedules and assigned team members to specific duties.
Recruited, trained, supervised, evaluated and mentored staff members.
Developed and executed marketing strategies to increase brand awareness and market share.
Delegated work to staff, setting priorities and goals.
Prepared presentations for board meetings summarizing key developments within the company.
Managed crisis situations to minimize impact on operations and reputation.
Served as a public spokesperson at industry events or conferences.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.