Cheryl Cowley
Bountiful,UT
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
36
36
years of professional experience
1981
1981
years of post-secondary education
Work History
Lab Assistant
Intermountain Healthcare
Bountiful, UT
10.2010 - 05.2016
- Prepared laboratory specimens for analysis following established protocols.
- Assisted in maintaining laboratory equipment and ensuring proper functionality.
- Conducted routine quality control checks to uphold testing standards.
Phlebotomist
Wasatch Homeless Healthcare
Salt Lake City, Utah
10.2009 - 06.2011
- Collected blood samples from patients in various healthcare settings.
- Prepared patients for blood draws by explaining procedures and addressing concerns.
- Maintained sterile environments and adhered to safety protocols during venipuncture.
Bakery Manager
Dicks Market
Centerville, UT
06.2009 - 06.2010
- Supervised daily bakery operations to ensure product quality and freshness.
- Managed inventory levels to maintain stock and minimize waste.
- Trained and mentored staff in baking techniques and safety protocols.
Stocker
Walmart
Tooele, Utah
06.2008 - 10.2008
- Stocked shelves with merchandise to ensure proper product availability.
- Organized backroom inventory for efficient access and retrieval.
- Assisted customers in locating products throughout the store.
Optician
Utah Optical
Salt Lake City, Utah
08.1980 - 12.2006
- Assisted customers in selecting appropriate eyewear and lenses.
- Performed lens fittings and adjustments for optimal comfort.
- Educated clients on proper eyewear care and maintenance.
Lunch Cook
Davis County School District
West, UT
12.2005 - 12.2006
- Prepared daily lunches following standardized recipes and dietary guidelines.
- Maintained cleanliness and organization of kitchen equipment and food storage areas.
- Collaborated with staff to plan menus that meet student nutritional needs.
Education
Clinical Laboratory Science
Weber State University
Ogden, UT 02.2016 - 05.2016
Granite High
Salt Lake City, UTSkills
- Experience in sales
- Interpersonal communication skill
- Problem solver
- Deliver positive customer experiences
Timeline
Clinical Laboratory Science
Weber State University
02.2016 - 05.2016
Lab Assistant
Intermountain Healthcare
10.2010 - 05.2016
Phlebotomist
Wasatch Homeless Healthcare
10.2009 - 06.2011
Bakery Manager
Dicks Market
06.2009 - 06.2010
Stocker
Walmart
06.2008 - 10.2008
Lunch Cook
Davis County School District
12.2005 - 12.2006
Optician
Utah Optical
08.1980 - 12.2006
Granite High