Cheryl Crisp
Great Meadows,NJ
Summary
Accomplished Relationship Manager with a proven track record at Heartland, excelling in client retention and relationship building. Leveraged excellent communication and attention to detail to enhance customer satisfaction and trust. Skilled in customer relationship management, consistently delivering tailored financial solutions to meet diverse client needs. Achieved significant client retention through personalized service and effective problem resolution. Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 15 years experience.
Overview
16
16
years of professional experience
Work History
Relationship Manager
Heartland
02.2009 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Strengthened client relationships through regular, personalized communication, ensuring high levels of client satisfaction and retention.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Education
Master of Science - Marriage And Family Therapy
Capella University
Minneapolis, MN06.2027
Bachelor of Science - Psychology Pre-Counseling
Capella University
Minneapolis, MN09.2024
Skills
- Relationship Building
- Client Relationships
- Relationship building and management
- Excellent Communication
- Customer Relationship Management
- Service support
- Customer Relationships
- Attention to Detail
- Public Speaking
Timeline
Relationship Manager
Heartland
02.2009 - Current
Master of Science - Marriage And Family Therapy
Capella University
Bachelor of Science - Psychology Pre-Counseling
Capella University
Similar Profiles
Cory CurtisCory Curtis
Client Manager at HeartlandClient Manager at Heartland
Dexter WashingtonDexter Washington
Division Manager at HeartlandDivision Manager at Heartland
Marlene FureMarlene Fure
Relationship Manager at HeartlandRelationship Manager at Heartland